CPSC, Dell Inc. Announce Recall of Power Adapters for Notebook Computers
Recall at a glance
- Recall number
- 04-560 (CPSC)
- Recall date
- July 1, 2004
- Brand
- Dell
- Category
- Power banks, chargers and batteries
- Products
- Dell power adapters for notebook computers
- Hazard
- Electric shock hazard
- Hazard type
- Electric shock
- Units
- About 28,000 units
- Made in
- China
- Last updated by CPSC
- April 14, 2025
What was recalled
Sold as an option for Dell notebook computers including their Latitude D400, D500, D505, D600, D800, X300, and Inspiron 300M, 500M, 510M, 600M, I8500 and I8600. "Dell," "Dell P/N W1451" is printed on top of the adapters.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Dell power adapters for notebook computers · About 28,000 units units
Photos from the recall notice
Where it was sold
Companies named in the notice: Dell's Web site, through their mail order catalogs, and by phone order, from December 2003 through May 2004, between $90 and $110.; Dell Inc., of Round Rock, Texas.
Consumer contact
Call Dell toll-free at (877) 293-1197 between 9:00 a.m. to 6:00 p.m. CT Monday through Friday to order free retrofit kits. Consumers also can write to the company at Dell Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682. Additional information can also be found on Dell's website at www.support.dell.com
Recall history and context
Dell appears in 4 CPSC recalls on record. See all Dell recalls.
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Dell power adapters for notebook computers (About 28,000 units units). Sold as an option for Dell notebook computers including their Latitude D400, D500, D505, D600, D800, X300, and Inspiron 300M, 500M, 510M, 600M, I8500 and I8600.
Why was it recalled?
CPSC lists the reason as: Electric shock hazard.
What should I do if I own one?
Free retrofit kits are provided by the manufacturer. These retrofit kits will prevent incorrect cables from being connected to the adapters. In the meantime, consumers should only use the power cables intended for these adapters.
More recalls from Dell
- Dell Recalls Hybrid Power Adapters Sold with Power Banks
February 6, 2019 · Dell · Power banks, chargers and batteriesThis recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled…
- Dell Recall of Notebook Computer Batteries
August 15, 2006 · Dell · Power banks, chargers and batteriesThe recalled batteries were sold with or sold separately to be used with the following Dell notebook computers: Latitude™ D410, D500, D505, D510, D520, D600, D610, D620…
- CPSC, Dell Announce Recall of Notebook Computer Batteries
December 16, 2005 · Dell · Power banks, chargers and batteriesThe recalled batteries were sold with the following Dell notebook computers: Latitude™ D410, D505, D510, D600, D610, D800, D810; Inspiron™ 510M, 600M, 6000, 8600, 9200…
Similar recalls in power banks, chargers and batteries
- The Blue Cactus Company Reclining Chair Battery Packs Recalled
September 24, 2026 · The Blue Cactus Company Reclining Chair Battery Packs · Power banks, chargers and batteriesThis recall involves The Blue Cactus Company Reclining Chair 2500 mAh battery packs with model number RWX-RBP02. The battery packs are black with the brand logo and…
- NEWDERY Power Banks Recalled
September 24, 2026 · NEWDERY Power Banks · Power banks, chargers and batteriesThis recall involves NEWDERY power banks with model number ZHX-PB22. The power banks are black with yellow cables. The brand name “NEWDERY” is engraved on the front and…
- Truststone Group Recalls XO Poppy Power Trip Magnetic Wireless Power Banks
September 3, 2026 · Truststone · Power banks, chargers and batteriesThis recall involves XO Poppy Power Trip Magnetic Wireless Power Banks with model number PYPBK5M. The power banks come in three colors and can be identified by their…
- Goal Zero Recalls YETI 3000X Power Stations
August 20, 2026 · Goal Zero · Power banks, chargers and batteriesThis recall involves Goal Zero's YETI 3000X power stations. The silver and black portable power stations measure about 24.4 inches high, 18.5 inches wide and 22.3 inches…
- A2batt Recalls EEMB Lithium Coin Battery Chargers
August 6, 2026 · A2batt · Power banks, chargers and batteriesThis recall involves EEMB Lithium-ion Coin Battery Chargers with Rechargeable 2032 Batteries, model SKLC-0420-0040. The product includes the charger, four rechargeable…
- Flaunt Recalls Magsafe Battery Chargers
July 9, 2026 · Flaunt · Power banks, chargers and batteriesThis recall involves the Flaunt MagSafe Battery Charger power banks with model number E33A. "FLAUNT" is engraved on the front right side of the power bank and there is a…
Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 14, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.