Lorex Recalls Three Models of Video Monitors Due to Burn Hazard
Recall at a glance
- Recall number
- 18-177 (CPSC)
- Recall date
- June 12, 2018
- Brand
- Lorex
- Category
- Phones, computers and electronics
- Products
- Lorex video monitors models LW2751, LW2752 and LW2962H
- Hazard
- Burn Hazard
- Hazard type
- Fire and burn
- Remedy
- Refund
- Units
- About 22,000 (In addition, 4,300 were sold in Canada)
- Made in
- China
- Last updated by CPSC
- June 12, 2018
What was recalled
This recall involves Lorex brand video monitors models LW2751, LW2752 and LW2962H used with surveillance video systems. The video monitors are black and were sold in two sizes; 7 inch wide by 5 inches tall and 9 inches wide by 6 inches tall. The video monitors contain a blue lithium polymer battery. "LOREX" is printed on the top left of the monitor screen. The model and serial numbers are printed on the top or on the back panel of the monitors. Only monitors with the following model and serial numbers are included in the recall. Model Numbers Monitor Size Serial Number Ranges LW2751 7 inch WA01140315501-WA01140319000 WA02140417501-WA02140419000 WA0314050251-WA0314051250 WA0314060001-WA0314061500 WA03140627347-WA03140629346 WA03141222601-WA03141223169 WA04141223170-WA04141223350 LW2752 7 inch WA01140422265-WA01140423264 WA0214065501-WA0214066500 WA02140629347-WA02140630346 WA03141121501-WA03141122000 LW2962H 9 inch WA01140329001-WA01140332400 WA02140419001-WA021404220500 WA02140422001-WA02140422100 WA0314051251-W0314053250 WA0314061501-WA0314061618 WA0414061619-WA0414063000 WA04140623347-WA04140625346 WA0514112501-WA0514114000 WA05141122501-WA05141125000
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Lorex video monitors models LW2751, LW2752 and LW2962H · About 22,000 (In addition, 4,300 were sold in Canada) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Best Buy stores nationwide and online at www.lorextechnology.com and other websites from April 2014 through March 2017. The video monitors were sold in bundles for between $150 and $330.; RDI Technology (Shenzhen) Co. Ltd, of China; FLIR Commercial Systems Inc., of Goleta, Calif..
Injuries or incidents reported
The firm has received 328 reports of the monitor battery overheating and/or expanding. No injuries have been reported.
Consumer contact
Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on “Product Recalls” for more information.
Recall history and context
Lorex appears in 2 CPSC recalls on record.
Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Lorex video monitors models LW2751, LW2752 and LW2962H (About 22,000 (In addition, 4,300 were sold in Canada) units). This recall involves Lorex brand video monitors models LW2751, LW2752 and LW2962H used with surveillance video systems.
Why was it recalled?
CPSC lists the reason as: Burn Hazard.
What should I do if I own one?
Consumers should immediately stop using the recalled monitors and contact Lorex for instructions on receiving a full refund.
More recalls from Lorex
- Lorex Recalls Video Baby Monitors
July 21, 2016 · Lorex · Baby and nurseryThis recall involves Lorex Care 'N' Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on…
Similar recalls in phones, computers and electronics
- Nanjing Wu Hai Smart Home Appliance Store Recalls Alanca 6-Drawer Dressers
September 3, 2026 · Nanjing Wu Hai Smart Home Appliance Store · Phones, computers and electronicsThis recall involves Alanca-branded 6-Drawer Wood Dressers. The wooden dressers were sold in brown and white and have six drawers. The dressers measure about 15.75…
- Audio Partnership Recalls Cambridge Audio Yoyo (M) Portable Bluetooth Speakers
September 3, 2026 · Audio Partnership · Phones, computers and electronicsThis recall involves the Cambridge Audio Yoyo (M) Bluetooth Speaker sold in light gray, dark gray and blue colors. The recalled speakers can be identified by the unit's…
- AudioLineOut Recalls Studio Six Headphone Amplifiers
August 27, 2026 · AudioLineOut · Phones, computers and electronicsThis recall involves Studio Six Headphone Amplifiers with model ST6. The amplifiers are black or silver. The amplifiers measure 15-3/4 inches high by 12 inches wide. The…
- BenQ America Recalls GV31 Portable Projectors
July 30, 2026 · BenQ · Phones, computers and electronicsThis recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7…
- Wyze Labs Recalls Solar Cam Pan Security Cameras
June 4, 2026 · Wyze Labs · Phones, computers and electronicsThe recalled Wyze Solar Cam Pan are lithium-ion battery operated outdoor security cameras. The products are wire-free, equipped with motorized pan-and-tilt functionality…
- Deale International Recalls Altafit Smartwatches
August 7, 2025 · Deale · Phones, computers and electronicsThis recall involves Altafit af28 smartwatches. The recalled smartwatch was sold in gold and silver tones and has a 1.68-inch color touchscreen and two bands, one…
Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 12, 2018. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.