Lorex Recalls Video Baby Monitors Due to Burn Hazard

Recall at a glance

What was recalled

This recall involves Lorex Care 'N' Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. "LOREX" or "The Lorex Baby" is printed below the monitor screen.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Video baby monitors · About 26,000 (in addition, 8,000 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Babies "R" Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016. The video baby monitors were sold in bundles for between $60 and $140.; FLIR Commercial Systems Inc., of Goleta, Calif.; Lorex Technology Inc., of, Canada.

Injuries or incidents reported

The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off. No injuries have been reported.

Consumer contact

Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on "Product Recalls" for more information.

Recall history and context

Lorex appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 238 recalls in the baby and nursery category, 59 recalls of them in the past 12 months.

Frequently asked questions

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