Recall Radar

Smart Balance Wheel Self-Balancing Scooters/Hoverboards Recalled by Salvage World Due to Explosion and Fire Hazards

Recall 18-034 · November 14, 2017 · Salvage World

What to doConsumers should immediately stop using these recalled scooters/hoverboards and contact Salvage World for instructions on returning their hoverboard for a store credit.

Read the official CPSC notice

Recall at a glance

Recall number
18-034 (CPSC)
Recall date
November 14, 2017
Brand
Salvage World
Category
E-bikes, e-scooters and hoverboards
Products
Self-balancing scooters/hoverboards
Hazard
Explosion and Fire Hazards
Hazard type
Fire and burn
Remedy
Refund
Units
About 700
Made in
Unknown
Last updated by CPSC
November 14, 2017

What was recalled

This recall involves Smart Balance Wheel self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The hoverboard were sold in black, white, red, or blue.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Self-balancing scooters/hoverboards · About 700 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Salvage World stores in Hattiesburg, Mississippi from August 2016 through March 2017 for about $150.; Salvage World, of Hattiesburg, Miss..

Injuries or incidents reported

The firm has received one report of a battery pack catching fire and/or exploding in Mississippi in 2017 resulting in property damage. No injuries have been reported.

Consumer contact

Salvage World toll-free at 888-726-9603 from 10 a.m. 6 p.m. CT Monday through Friday or online at www.salvageworldllc.com and click on Recall Notice for more information.

Recall history and context

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Self-balancing scooters/hoverboards (About 700 units). This recall involves Smart Balance Wheel self-balancing scooters, commonly referred to as hoverboards.

Why was it recalled?

CPSC lists the reason as: Explosion and Fire Hazards.

What should I do if I own one?

Consumers should immediately stop using these recalled scooters/hoverboards and contact Salvage World for instructions on returning their hoverboard for a store credit.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 14, 2017. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.