Recall Radar

iLive Self-Balancing Scooters/Hoverboards Recalled by Digital Products Due to Fire Hazard

Recall 18-030 · November 14, 2017 · Digital Products

What to doConsumers should immediately stop using the recalled scooters/hoverboards and contact Digital Products (DPI) for instructions on how to obtain a free UL2272-certified replacement unit.

Read the official CPSC notice

Recall at a glance

Recall number
18-030 (CPSC)
Recall date
November 14, 2017
Brand
Digital Products
Category
E-bikes, e-scooters and hoverboards
Products
Self-balancing scooters/hoverboards
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Replace
Units
About 8,700
Made in
China
Last updated by CPSC
November 14, 2017

What was recalled

This recall involves iLive self-balancing scooters, commonly referred to as hoverboards, with model numbers GSB56BC, GSB56RC, GSB65BUC, GSB56WC and GSB56GDC. The model number is printed on the bottom of the unit. The hoverboards have two wheels, one at either end of a platform, and are powered by lithium-ion battery packs. "iLive" is printed in the center of the hoverboard's top surface as well as underneath the top deck, facing the ground. The hoverboards were sold in black, red, white, blue and gold. Some units were sold with a black carrying case.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Self-balancing scooters/hoverboards · About 8,700 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Ace Hardware and hh gregg stores nationwide, Heartland America catalogs and online at AceHardware.com and hhgregg.com from April 2016 through March 2017 for between $170 and $200.; Digital Products International Inc., of St. Louis, Mo..

Injuries or incidents reported

The firm has received one report of the battery pack overheating and smoking. No injuries or property damage have been reported.

Consumer contact

Contact DPI at 800-311-9263 Monday through Friday 8 a.m. to 5 p.m. CT or online at www.iliveelectronics.com and click on “Recall Notice” for more information.

Recall history and context

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Self-balancing scooters/hoverboards (About 8,700 units). This recall involves iLive self-balancing scooters, commonly referred to as hoverboards, with model numbers GSB56BC, GSB56RC, GSB65BUC, GSB56WC and GSB56GDC.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled scooters/hoverboards and contact Digital Products (DPI) for instructions on how to obtain a free UL2272-certified replacement unit.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 14, 2017. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.