Recall Radar

Go Wheels Self-Balancing Scooters/Hoverboards Recalled by Four Star Imports Due to Fire and Explosion Hazards; Sold Exclusively at Village Mart

Recall 18-028 · November 14, 2017 · Four Star Imports

What to doConsumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Four Star Imports to return their unit to receive a free UL2272-certified replacement unit.

Read the official CPSC notice

Recall at a glance

Recall number
18-028 (CPSC)
Recall date
November 14, 2017
Brand
Four Star Imports
Category
E-bikes, e-scooters and hoverboards
Products
Self-balancing scooters/hoverboards
Hazard
Fire and Explosion Hazards; Sold Exclusively at Village Mart
Hazard type
Fire and burn
Remedy
Replace
Units
About 1,800
Made in
China
Last updated by CPSC
November 14, 2017

What was recalled

This recall involves all Go Wheels self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. "Go Wheel" is printed in a circle on the middle of the unit where the sides connect. The "Go Wheel" identification will illuminate when the hoverboard is powered on. They were sold in black, white, red, blue, gold and pink.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Self-balancing scooters/hoverboards · About 1,800 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Village Mart store in Memphis, Tennessee from October 2015 to March 2016 for about $200.; Four Star Imports, of Memphis, Tenn..

Injuries or incidents reported

Four Star Imports has received one report of a self-balancing scooter/hoverboard overheating. There have been no reports of injuries or property damage.

Consumer contact

Four Star Imports at 800-780-5231 from 9 a.m. to 6 p.m. CT or online at www.villagemart.com and click on Recall Notice.

Recall history and context

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Self-balancing scooters/hoverboards (About 1,800 units). This recall involves all Go Wheels self-balancing scooters, commonly referred to as hoverboards.

Why was it recalled?

CPSC lists the reason as: Fire and Explosion Hazards; Sold Exclusively at Village Mart.

What should I do if I own one?

Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Four Star Imports to return their unit to receive a free UL2272-certified replacement unit.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 14, 2017. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.