Recall Radar

Superpedestrian Recalls Electric Bicycle Conversion Wheels Due to Fall and Crash Hazards (Recall Alert)

Recall 17-754 · July 11, 2017 · Superpedestrian

What to doConsumers should immediately stop using the recalled electric bicycle conversion wheel and contact Superpedestrian to receive a free replacement electric bicycle conversion wheel, including shipping.

Read the official CPSC notice

Recall at a glance

Recall number
17-754 (CPSC)
Recall date
July 11, 2017
Brand
Superpedestrian
Category
E-bikes, e-scooters and hoverboards
Products
Electric bicycle conversion Copenhagen wheels
Hazard
Fall and Crash Hazards (Recall Alert)
Hazard type
Falls and tip-oversCrashes and loss of control
Remedy
Replace
Units
About 230
Made in
United States
Last updated by CPSC
July 11, 2017

What was recalled

This recall involves the Copenhagen Wheel electric bicycle conversion wheels with serial numbers 01031708600020000000 through 01031710400250000000 for multi-speed wheels and 02031708600020000000 through 02031710400250000000 for single speed wheels. The Copenhagen wheel converts a standard bicycle into an electric bike. It is compatible with 26 inches and 700c (about 28 inches) wheel sizes. All components are housed inside the wheels red hub. The Superpedestrian logo appears in white on the hub. The serial number can be found on the wheel's user interface panel just above the axle.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Electric bicycle conversion Copenhagen wheels · About 230 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Superpedestrian.com from March 2017 through April 2017 for about $1,500.; Superpedestrian Inc., of Cambridge, Mass..

Consumer contact

Superpedestrian collect call at 617-945-1604 from 10 a.m. to 5 p.m. ET Monday through Friday or online at Superpedestrian.com and click on "Support" for more information.

Recall history and context

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Electric bicycle conversion Copenhagen wheels (About 230 units). This recall involves the Copenhagen Wheel electric bicycle conversion wheels with serial numbers 01031708600020000000 through 01031710400250000000 for multi-speed wheels and 02031708600020000000 through 02031710400250000000 for single speed wheels.

Why was it recalled?

CPSC lists the reason as: Fall and Crash Hazards (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled electric bicycle conversion wheel and contact Superpedestrian to receive a free replacement electric bicycle conversion wheel, including shipping.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 11, 2017. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.