Recall Radar

Haibike Recalls Electric Bicycles Due to Fall Hazard

Recall 17-114 · March 23, 2017 · Haibike

What to doConsumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair.

Read the official CPSC notice

Recall at a glance

Recall number
17-114 (CPSC)
Recall date
March 23, 2017
Brand
Haibike
Category
E-bikes, e-scooters and hoverboards
Products
Electric bicycles
Hazard
Fall Hazard
Hazard type
Falls and tip-overs
Remedy
Repair
Units
About 250 (in addition, 17 were sold in Canada)
Made in
Germany, Taiwan
Last updated by CPSC
March 23, 2017

What was recalled

This recall involves Haibike XDURO Urban, Race and Superrace models of electric bicycles. The recalled bicycles have an aluminum frame, hydraulic disc brakes, and a lithium battery. The recalled bicycles have a letter/number combination ('HAERA' followed by at least three numbers and characters) printed on the front of the frame. Remove the battery to locate the letter/number combination on the frame. The following models are included in the recall. Model Model Year Color Letter/Number Haibike XDURO Urban 2014, 2015 Gray 'HAERA' followed by three numbers and characters Haibike XDURO Urban RC 2016 Gray Haibike XDURO Race 2014, 2015 Black Haibike XDURO Superrace 2014, 2015 Black Haibike XDURO Race S RX 2016 Gray Haibike XDURO Urban S RX 2016 White

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Electric bicycles · About 250 (in addition, 17 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Independent bicycle dealers nationwide from January 2014 through February 2017 for about $4,000.; Haibike, of Denver, Colo., owned by Accell North America.

Consumer contact

Accell North America at 800-222-5527 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.haibike.com and click on "Current recalls" on the right side of the page for more information.

Recall history and context

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Electric bicycles (About 250 (in addition, 17 were sold in Canada) units). This recall involves Haibike XDURO Urban, Race and Superrace models of electric bicycles.

Why was it recalled?

CPSC lists the reason as: Fall Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair.

Similar recalls in e-bikes, e-scooters and hoverboards

  • Gazelle USA Recalls Urban Arrow Cargo Electric Bikes
    October 1, 2026 · Gazelle · E-bikes, e-scooters and hoverboards

    This recall involves Urban Arrow cargo electric bikes with model descriptions Urban Arrow Family (in Black and White), Urban Arrow Shorty (in Black and White), Urban…

  • Acer America Corporation Recalls Two-Wheeled Folding Electric
    April 30, 2026 · Acer · E-bikes, e-scooters and hoverboards

    This recall involves the Acer AES015 two-wheeled folding electric scooters. The scooters are designed to allow the user to fold the front tube down to the platform for…

  • Specialized Bicycle Components Recalls Specialized Turbo Como SL Electric Bicycles
    March 19, 2026 · Specialized Bicycle Components · E-bikes, e-scooters and hoverboards

    This recall involves bicycle forks on all Specialized Como SL electric bicycles, regardless of model. "Como SL" is printed on the bicycle's seat tube or top tube, and…

  • Rear Bolts on Trek and Electra Electric Bicycles Recalled
    January 29, 2026 · Rear Bolts on Trek · E-bikes, e-scooters and hoverboards

    This recall involves the rear wheel bolts on model year 2026 Trek-branded FX+ 1 Midstep, FX+ 1S Midstep, FX+ 1 Stepover, and FX+ 1S Stepover, and Electra-branded Townie…

  • Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes
    January 29, 2026 · Gazelle · E-bikes, e-scooters and hoverboards

    This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the…

  • Pedego Electric Bikes Recalls Fat Tire Trikes
    December 18, 2025 · Pedego Electric Bikes · E-bikes, e-scooters and hoverboards

    This recall involves the Fat Tire Trike, an aluminum adult three-wheeled electric tricycle. It has a rectangular label on the downtube near the front of the frame with…

Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 23, 2017. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.