Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazard (Recall Alert)
Recall at a glance
- Recall number
- 16-757 (CPSC)
- Recall date
- July 15, 2016
- Brand
- Nestlé Waters
- Category
- Other consumer products
- Products
- AccuPure countertop filtered water dispensers
- Hazard
- Fire and Burn Hazard (Recall Alert)
- Hazard type
- Fire and burn
- Remedy
- Replace
- Units
- About 10,900
- Made in
- China
- Last updated by CPSC
- July 15, 2016
What was recalled
This recall involves Nestlé Waters North America AccuPure countertop water filtration dispensers. The water dispensers are black and measure about 17.5 inches tall and 12.8 inches wide. The units connect to the plumbing system, draw water from the system, filter the water and dispense hot and cold water through the unit. "AccuPure" is printed on the front and side panels. The model number is HCB215n and is printed on the back of the water dispensers.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- AccuPure countertop filtered water dispensers · About 10,900 units
Photos from the recall notice
Where it was sold
Companies named in the notice: These units were sold and rented to businesses nationwide for consumer use from January 2013 to May 2016 as part of individual service contracts that Nestlé Waters has with these customers. A limited number of units were purchased by these customers for a list price of $599.99. The units are not sold or provided at retail.; MTN Products Inc., of La Verne, Calif.; Nestlé Waters North America Inc., of Stamford, Conn..
Injuries or incidents reported
Nestlé Waters has received seven reports of parts melting, smoking or burning. No injuries have been reported.
Consumer contact
Nestlé Waters toll-free at 844-899-3886 from 8 a.m. to 9 p.m. ET Monday through Friday and from 8 a.m. to 4 p.m. ET Saturday, or online at www.readyrefresh.com and click on "Safety & Storage" at the bottom of the page for more information.
Recall history and context
Nestlé Waters appears in 3 CPSC recalls on record. See all Nestlé Waters recalls.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
AccuPure countertop filtered water dispensers (About 10,900 units). This recall involves Nestlé Waters North America AccuPure countertop water filtration dispensers.
Why was it recalled?
CPSC lists the reason as: Fire and Burn Hazard (Recall Alert).
What should I do if I own one?
Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting affected customers directly to schedule installation of a free replacement unit. Customers with questions should contact Nestlé Waters.
More recalls from Nestlé Waters
- Nestlé Waters North America Recalls AccuPure Water Dispensers
July 28, 2017 · Nestlé Waters · Other consumer productsThis recall involves Nestlé Waters AccuPure floor-standing filtration dispenser with model number HB215-3G (black) and model number HW215-3G (white). They measure 44.6…
- Nestlé Waters North America Recalls Water Dispensers
September 8, 2015 · Nestlé Waters · Other consumer productsThis recall involves Nestlé three and five gallon cold and hot water dispensers. The units are white and silver in color and measure about 38 inches tall by 13 inches…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 15, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.