Nestlé Waters North America Recalls Water Dispensers Due to Fire Hazard (Recall Alert)
Recall at a glance
- Recall number
- 15-751 (CPSC)
- Recall date
- September 8, 2015
- Brand
- Nestlé Waters
- Category
- Other consumer products
- Products
- Water dispensers
- Hazard
- Fire Hazard (Recall Alert)
- Hazard type
- Fire and burn
- Remedy
- Replace
- Units
- About 190
- Made in
- China
- Last updated by CPSC
- September 8, 2015
What was recalled
This recall involves Nestlé three and five gallon cold and hot water dispensers. The units are white and silver in color and measure about 38 inches tall by 13 inches wide. Water is dispensed from the large plastic water bottle on the top of the unit through the machine by pushing on the paddles below that are marked with blue for cold water and red for hot water. The Nestlé Waters North America logo is on the front of the units. Only the following model and serial numbers are included in this recall. The model and serial numbers are printed on a white sticker on the back of the units. Model Numbers Serial Numbers BW210EZ BW210EZES LB15A12606 LB15A12620 LB15A12622 LB15A12631 LB15A12670 LB15A12687 LB15A12690 LB15A12762 LB15A12763 LB15A12848 LB15A12849 LB15A12870 LB15A12888
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Water dispensers · About 190 units
Photos from the recall notice

Where it was sold
Companies named in the notice: The water dispensers were distributed to businesses and residential customers in Florida, Massachusetts and New York as part of a water delivery contract.; Nestlé Waters North America, of Stamford, Conn.; MTN Products Inc., of La Verne, Calif..
Consumer contact
Nestlé Waters North America toll-free at 877-580-4638 Monday through Friday from 8 a.m. to 9 p.m. ET, or online at www.readyrefresh.com and click on "Safety & Storage" at the bottom of the page for more information.
Recall history and context
Nestlé Waters appears in 3 CPSC recalls on record. See all Nestlé Waters recalls.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Water dispensers (About 190 units). This recall involves Nestlé three and five gallon cold and hot water dispensers.
Why was it recalled?
CPSC lists the reason as: Fire Hazard (Recall Alert).
What should I do if I own one?
Consumers should immediately stop using the recalled water dispensers, unplug the units and contact Nestlé for a free pickup of the recalled unit and delivery of a free replacement water dispenser. Nestlé is contacting renters of the water dispensers directly.
More recalls from Nestlé Waters
- Nestlé Waters North America Recalls AccuPure Water Dispensers
July 28, 2017 · Nestlé Waters · Other consumer productsThis recall involves Nestlé Waters AccuPure floor-standing filtration dispenser with model number HB215-3G (black) and model number HW215-3G (white). They measure 44.6…
- Nestlé Waters North America Recalls AccuPure Water Dispensers
July 15, 2016 · Nestlé Waters · Other consumer productsThis recall involves Nestlé Waters North America AccuPure countertop water filtration dispensers. The water dispensers are black and measure about 17.5 inches tall and…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on September 8, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.