URBAN626 Recalls Electric Scooters Due to Fall Hazard
Recall at a glance
- Recall number
- 16-220 (CPSC)
- Recall date
- July 7, 2016
- Brand
- URBAN626
- Category
- E-bikes, e-scooters and hoverboards
- Products
- Electric scooters
- Hazard
- Fall Hazard
- Hazard type
- Falls and tip-overs
- Remedy
- Repair
- Units
- About 1,200
- Made in
- United States
- Last updated by CPSC
- July 7, 2016
What was recalled
This recall involves all models of the URB-E electric scooter. The foldable electric scooters are aluminum and carbon fiber. They have two wheels and came in black, gray or white.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Electric scooters · About 1,200 units
Photos from the recall notice
Where it was sold
Companies named in the notice: URBAN626 stores in Pasadena, Calif., and online at amazon.com and URB-E.com from August 2015 through June 2016 for between $1,500 and $2,000.; URBAN626, LLC, of Pasadena, Calif..
Injuries or incidents reported
The firm has received three reports of incidents, one resulting in a scraped knee.
Consumer contact
URBAN626 toll-free at 888-270-6988 from 9 a.m. to 6 p.m. PT Monday through Friday, email at recall@urban626.com or online at urb-e.com and click on "Recall" at the bottom of the page for more information.
Recall history and context
Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Electric scooters (About 1,200 units). This recall involves all models of the URB-E electric scooter.
Why was it recalled?
CPSC lists the reason as: Fall Hazard.
What should I do if I own one?
Consumers should immediately stop using the recalled units and contact URBAN626 for a free repair kit. URBAN626 will reimburse consumers if they choose to have a bike repair shop replace the bolt.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 7, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.