Recall Radar

Self-Balancing Scooters/Hoverboards Recalled by 10 Firms Due to Fire Hazard

Recall 16-218 · July 6, 2016 · 10 Firms

What to doConsumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free repair or a free replacement depending on the model.

Read the official CPSC notice

Recall at a glance

Recall number
16-218 (CPSC)
Recall date
July 6, 2016
Brand
10 Firms
Category
E-bikes, e-scooters and hoverboards
Products
Self-Balancing Scooters/Hoverboards
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Replace, Refund, Repair
Units
About 501,000
Made in
China
Last updated by CPSC
September 14, 2016

What was recalled

This recall involves self-balancing scooters, commonly referred to as hoverboards. They have two wheels at either end of a platform and are powered by lithium-ion battery packs. Recalled self-balancing scooters include the following retailers, brands and online firms: Manufacturer/Importers: Company Number of Units Brand/Model Sold Remedy Company's Contact Information Digital Gadgets LLC, of Monroe, N.J. 16,000 Hover-Way/Model # HWSBB601-R Refund 866-696-3421 or www.hover-way.com Hoverboard LLC, of Scottsdale, Ariz. 70,000 Powerboard Replace 800-750-6714 or www.thepowerboard.com Hype Wireless, of Edison, N.J. 25,000 Hype Roam Replace 866-449-7186 or www.hyperoam.com Keenford Ltd., of Lynbrook, N.Y. 84,000 iMoto Refund Store credit, Replace 877-280-8401 or www.imotohk.com or www.hoverboard360.com PTX Performance Products USA of Irvine, Calif. 4,900 Airwalk Self Balancing Electric Scooter Replace 844-837-7346 or http://ptxperformance.com Razor USA LLC, of Cerritos, Calif. 28,000 Hovertrax Replace 866-467-2967 or www.razor.com Swagway LLC, of South Bend, Ind. 267,000 Swagway X1 Repair 844-299-0625 or https://swagway.com Yuka Clothing, of Miami, Fla. 800 Wheeli, 2Wheelz, Back to the Future, Mobile Tech, Hover Shark, NWS, X Glider and X Rider Refund 800-616-0765 or email recall@yukaparis.com Retail Stores: Boscov's, of Reading, Pa. 1,300 Orbit Refund 800-755-6391 or www.boscovs.com Online Retailers: Overstock.com, of Salt Lake City, Utah 4,300 All hoverboards sold on Overstock.com Refund 800-843-2446 or www.overstock.com

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Self-Balancing Scooters/Hoverboards · About 501,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Mass merchandisers nationwide and online retailers from June 2015 through May 2016 for between $350 and $900.; See Chart Above; Ver tabla.

Injuries or incidents reported

There have been at least 99 incidents reports of the battery packs in self-balancing scooters/hoverboards overheating, sparking, smoking, catching fire and/or exploding including reports of burn injuries and property damage.

Consumer contact

Consumers should contact the recalling companies through their websites and call centers listed below.

Recall history and context

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Self-Balancing Scooters/Hoverboards (About 501,000 units). This recall involves self-balancing scooters, commonly referred to as hoverboards.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free repair or a free replacement depending on the model.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on September 14, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.