Recall Radar

Hype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

Recall 16-217 · July 6, 2016 · Hype Wireless

What to doConsumers should immediately stop using these recalled products and contact Hype Wireless to exchange their hoverboard for a free UL-compliant replacement.

Read the official CPSC notice

Recall at a glance

Recall number
16-217 (CPSC)
Recall date
July 6, 2016
Brand
Hype Wireless
Category
E-bikes, e-scooters and hoverboards
Products
Self-balancing scooters/hoverboards
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Replace
Units
About 25,000
Made in
China
Last updated by CPSC
July 6, 2016

What was recalled

This recall involves Hype Roam brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Roam brand hoverboards were sold in black, red and blue. Roam is printed on a sticker attached to the undercarriage of the scooter.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Self-balancing scooters/hoverboards · About 25,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Bed Bath and Beyond, Sports Chalet, VMZ Enterprises LLC and Trans World Entertainment stores nationwide and online from November 2015 through January 2016 for about $500.; Hype Wireless Ltd, of Edison, N.J..

Injuries or incidents reported

Hype Wireless has received one report of a self-balancing scooter/hoverboard overheating and smoking. There have been no reports of injuries or property damage.

Consumer contact

Hype Wireless toll-free at 866-449-7186 from 9:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.hyperoam.com and click on Recall for more information.

Recall history and context

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Self-balancing scooters/hoverboards (About 25,000 units). This recall involves Hype Roam brand self-balancing scooters, commonly referred to as hoverboards.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using these recalled products and contact Hype Wireless to exchange their hoverboard for a free UL-compliant replacement.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 6, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.