Recall Radar

Keenford Limited Recalls Self-Balancing Scooters/ Hoverboards Due to Fire Hazard

Recall 16-216 · July 6, 2016 · Keenford

What to doConsumers should immediately stop using these recalled products and contact Keenford Limited to exchange their hoverboard for a refund in the form of a store credit or a free replacement hoverboard that is certified to comply with UL2272.

Read the official CPSC notice

Recall at a glance

Recall number
16-216 (CPSC)
Recall date
July 6, 2016
Brand
Keenford
Category
E-bikes, e-scooters and hoverboards
Products
Self-balancing scooters/hoverboards
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Replace, Refund
Units
About 84,000
Made in
China
Last updated by CPSC
September 14, 2016

What was recalled

This recall involves iMoto brand self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The iMoto Smart Balance Board style (model no. M1A1) has 6.5-inch wheels and was sold in blue, black, green, multi, pink, yellow, gold-plated chrome and platinum-plated chrome. The iMoto Smart Balance Board 2.0 style (model no. M2A2) has 8-inch wheels and was sold in blue, black, black/red, chrome, neon, Oreo and white. The iMoto Smart Balance Board SUV style (model no. M3A3) has 10-inch wheels and was sold in carbon fiber, mahogany and graffiti.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Self-balancing scooters/hoverboards · About 84,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Macy's, The Athlete's Foot and other stores nationwide and online at imotohk.com and hoverboard360.com from September 2015 through December 2015 for between $400 and $600.; Keenford Limited, of Lynbrook, N.Y..

Injuries or incidents reported

There have been six incidents reported of sparks, overheating and short circuits with the recalled hoverboards. No injuries and property damage have been reported.

Consumer contact

Keenford Limited toll-free at 877-280-8401 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.imotohk.com or www.hoverboard360.com and click on Recall Information for more information.

Recall history and context

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Self-balancing scooters/hoverboards (About 84,000 units). This recall involves iMoto brand self-balancing scooters, commonly referred to as hoverboards.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using these recalled products and contact Keenford Limited to exchange their hoverboard for a refund in the form of a store credit or a free replacement hoverboard that is certified to comply with UL2272.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on September 14, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.