Keenford Limited Recalls Self-Balancing Scooters/ Hoverboards Due to Fire Hazard
Recall at a glance
- Recall number
- 16-216 (CPSC)
- Recall date
- July 6, 2016
- Brand
- Keenford
- Category
- E-bikes, e-scooters and hoverboards
- Products
- Self-balancing scooters/hoverboards
- Hazard
- Fire Hazard
- Hazard type
- Fire and burn
- Remedy
- Replace, Refund
- Units
- About 84,000
- Made in
- China
- Last updated by CPSC
- September 14, 2016
What was recalled
This recall involves iMoto brand self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The iMoto Smart Balance Board style (model no. M1A1) has 6.5-inch wheels and was sold in blue, black, green, multi, pink, yellow, gold-plated chrome and platinum-plated chrome. The iMoto Smart Balance Board 2.0 style (model no. M2A2) has 8-inch wheels and was sold in blue, black, black/red, chrome, neon, Oreo and white. The iMoto Smart Balance Board SUV style (model no. M3A3) has 10-inch wheels and was sold in carbon fiber, mahogany and graffiti.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Self-balancing scooters/hoverboards · About 84,000 units
Photos from the recall notice



Where it was sold
Companies named in the notice: Macy's, The Athlete's Foot and other stores nationwide and online at imotohk.com and hoverboard360.com from September 2015 through December 2015 for between $400 and $600.; Keenford Limited, of Lynbrook, N.Y..
Injuries or incidents reported
There have been six incidents reported of sparks, overheating and short circuits with the recalled hoverboards. No injuries and property damage have been reported.
Consumer contact
Keenford Limited toll-free at 877-280-8401 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.imotohk.com or www.hoverboard360.com and click on Recall Information for more information.
Recall history and context
Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Self-balancing scooters/hoverboards (About 84,000 units). This recall involves iMoto brand self-balancing scooters, commonly referred to as hoverboards.
Why was it recalled?
CPSC lists the reason as: Fire Hazard.
What should I do if I own one?
Consumers should immediately stop using these recalled products and contact Keenford Limited to exchange their hoverboard for a refund in the form of a store credit or a free replacement hoverboard that is certified to comply with UL2272.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on September 14, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.