Recall Radar

Digital Gadgets Recalls Self-Balancing Scooters/ Hoverboards Due to Fire Hazard

Recall 16-213 · July 6, 2016 · Digital Gadgets

What to doConsumers should immediately stop using these recalled products and contact Digital Gadgets to return their hoverboard for a full refund.

Read the official CPSC notice

Recall at a glance

Recall number
16-213 (CPSC)
Recall date
July 6, 2016
Brand
Digital Gadgets
Category
E-bikes, e-scooters and hoverboards
Products
Self-balancing scooters/hoverboards
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Refund
Units
About 16,000
Made in
China
Last updated by CPSC
July 6, 2016

What was recalled

This recall involves Hover-Way brand self-balancing scooters, commonly referred to as hoverboards, with model number HWSBB601-R. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. They were sold in red, black or and white colors. Hover-Way is printed on the hoverboard's packaging.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Self-balancing scooters/hoverboards · About 16,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: QVC's televised shopping programs and on QVC's website from November 2015 through December 2015 for about $400.; Digital Gadgets LLC, of Monroe, N.J..

Injuries or incidents reported

There have been 17 incident reports of the battery packs in the self-balancing scooters/hoverboards overheating, including two reports of burn injuries and two reports of property damage.

Consumer contact

Digital Gadgets toll-free at 866-696-3421 from 9 a.m. to 5 p.m. ET Monday through Friday or online at hover-way.com and click on "Recall Notice" for more information.

Recall history and context

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Self-balancing scooters/hoverboards (About 16,000 units). This recall involves Hover-Way brand self-balancing scooters, commonly referred to as hoverboards, with model number HWSBB601-R.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using these recalled products and contact Digital Gadgets to return their hoverboard for a full refund.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 6, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.