Swagway Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Recall at a glance
- Recall number
- 16-211 (CPSC)
- Recall date
- July 6, 2016
- Brand
- Swagway
- Category
- E-bikes, e-scooters and hoverboards
- Products
- Self-balancing scooters/hoverboards
- Hazard
- Fire Hazard
- Hazard type
- Fire and burn
- Remedy
- Repair
- Units
- About 267,000 (in addition, 5,000 units distributed in Canada)
- Made in
- China
- Last updated by CPSC
- July 11, 2016
What was recalled
This recall involves the Swagway X1 Hands-Free Smartboard brand of self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The Swagway brand X1 hoverboard has "Swagway" printed in the front and comes in gold, black, blue, green, red, pink or white.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Self-balancing scooters/hoverboards · About 267,000 (in addition, 5,000 units distributed in Canada) units
Photos from the recall notice


Where it was sold
Companies named in the notice: Mass merchandisers, department stores, home improvement stores and others nationwide and online at Amazon.com, modells.com, swagway.com, target.com and other online retailers from September 2015 through March 2016 for between $400 and $500.; Swagway LLC, of South Bend, Ind..
Injuries or incidents reported
There have been 42 incident reports of the battery packs in the self-balancing scooters/hoverboards smoking, catching fire and/or exploding, including 16 reports of injuries, such as burns to neck, leg, and arm, or severe property damage.
Consumer contact
Swagway toll-free at 844-299-0625 from 9 a.m. to 7:30 p.m. CT Monday through Friday or online at https://swagway.com and click on Product Recall for more information.
Recall history and context
Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Self-balancing scooters/hoverboards (About 267,000 (in addition, 5,000 units distributed in Canada) units). This recall involves the Swagway X1 Hands-Free Smartboard brand of self-balancing scooters, commonly referred to as hoverboards.
Why was it recalled?
CPSC lists the reason as: Fire Hazard.
What should I do if I own one?
Consumers should immediately stop using these recalled products and contact Swagway to return their unit to receive a repair or a credit toward the purchase of a UL 2272 certified Swagtron T1 or T3 model.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 11, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.