Recall Radar

Swagway Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

Recall 16-211 · July 6, 2016 · Swagway

What to doConsumers should immediately stop using these recalled products and contact Swagway to return their unit to receive a repair or a credit toward the purchase of a UL 2272 certified Swagtron T1 or T3 model.

Read the official CPSC notice

Recall at a glance

Recall number
16-211 (CPSC)
Recall date
July 6, 2016
Brand
Swagway
Category
E-bikes, e-scooters and hoverboards
Products
Self-balancing scooters/hoverboards
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Repair
Units
About 267,000 (in addition, 5,000 units distributed in Canada)
Made in
China
Last updated by CPSC
July 11, 2016

What was recalled

This recall involves the Swagway X1 Hands-Free Smartboard brand of self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The Swagway brand X1 hoverboard has "Swagway" printed in the front and comes in gold, black, blue, green, red, pink or white.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Self-balancing scooters/hoverboards · About 267,000 (in addition, 5,000 units distributed in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Mass merchandisers, department stores, home improvement stores and others nationwide and online at Amazon.com, modells.com, swagway.com, target.com and other online retailers from September 2015 through March 2016 for between $400 and $500.; Swagway LLC, of South Bend, Ind..

Injuries or incidents reported

There have been 42 incident reports of the battery packs in the self-balancing scooters/hoverboards smoking, catching fire and/or exploding, including 16 reports of injuries, such as burns to neck, leg, and arm, or severe property damage.

Consumer contact

Swagway toll-free at 844-299-0625 from 9 a.m. to 7:30 p.m. CT Monday through Friday or online at https://swagway.com and click on Product Recall for more information.

Recall history and context

Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Self-balancing scooters/hoverboards (About 267,000 (in addition, 5,000 units distributed in Canada) units). This recall involves the Swagway X1 Hands-Free Smartboard brand of self-balancing scooters, commonly referred to as hoverboards.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using these recalled products and contact Swagway to return their unit to receive a repair or a credit toward the purchase of a UL 2272 certified Swagtron T1 or T3 model.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 11, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.