BMC Recalls Stromer Electric Bicycles Due to Crash and Injury Hazards
Recall at a glance
- Recall number
- 14-130 (CPSC)
- Recall date
- March 13, 2014
- Brand
- BMC
- Category
- E-bikes, e-scooters and hoverboards
- Products
- Stromer ST1 electric bicycles
- Hazard
- Crash and Injury Hazards
- Hazard type
- Crashes and loss of control
- Remedy
- Replace
- Units
- About 1,300 in the U.S. and 11 in Canada
- Made in
- Switzerland
- Last updated by CPSC
- January 8, 2015
What was recalled
This recall involves all 2013 Stromer ST1 women's and men's pedal-assist electric bicycles, models M33 Elite and P48 Platinum. The bikes were sold in three colors; black, red and white. They have an integrated lithium battery located inside the down tube, motor on the rear hub and a three-button LCD system display on the handlebars. "Stromer" is printed on the top tube of the bicycle frame and on the seat and chain guard. The fork's serial numbers for the recalled bikes start with: ST1S2F, ST1S2G, ST1S2H, ST1S2I, ST1S2J, ST1S3A, ST1S3B, ST1S3C, ST1S3D and ST1S3E. The serial number is etched at the bottom of the rear fork.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Stromer ST1 electric bicycles · About 1,300 in the U.S. and 11 in Canada units
Photos from the recall notice
Where it was sold
Companies named in the notice: Authorized Stromer dealers nationwide and online from January 2012 to May 2013 for between $3,500 and $4,000.; MyStromer AG, of Switzerland; BMC-USA, of Boston, Mass..
Injuries or incidents reported
BMC has received one report of a fork breaking, resulting in minor scrapes and bruises to the rider.
Consumer contact
BMC-USA at (800) 819-4262 from 10 a.m. to 5 p.m. ET Monday through Friday, online at www.stromer.ch and click on Fork Recall for more information, or email andrew.gelles@bmc-switzerland.com for more information.
Recall history and context
BMC appears in 5 CPSC recalls on record. See all BMC recalls.
Since 2019 CPSC has recorded 44 recalls in the e-bikes, e-scooters and hoverboards category, 7 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Stromer ST1 electric bicycles (About 1,300 in the U.S. and 11 in Canada units). This recall involves all 2013 Stromer ST1 women's and men's pedal-assist electric bicycles, models M33 Elite and P48 Platinum.
Why was it recalled?
CPSC lists the reason as: Crash and Injury Hazards.
What should I do if I own one?
Consumers should immediately stop riding the bicycle and take it to an authorized Stromer dealer. Consumers with a recalled bicycle will receive a free replacement fork and have it installed at no cost.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 8, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.