Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard

Recall at a glance

What was recalled

This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Dual-Voltage CineMate II Home Theater Speaker Systems · About 20,500 units

Photos from the recall notice

Where it was sold

Companies named in the notice: U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.; Bose Corporation, of Framingham, Mass..

Injuries or incidents reported

Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.

Consumer contact

Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.

Recall history and context

Bose appears in 3 CPSC recalls on record. See all Bose recalls.

Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.

Frequently asked questions

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