Bose Recalls Acoustimass®, Lifestyle® and Companion™ Bass Modules Due to Fire Hazard
Recall at a glance
- Recall number
- 23-234 (CPSC)
- Recall date
- June 29, 2023
- Brand
- Bose
- Category
- Other consumer products
- Products
- Bose Acoustimass, Lifestyle and Companion bass modules (produced before April 2006)
- Hazard
- Fire Hazard
- Hazard type
- Fire and burn
- Remedy
- Replace
- Units
- About 884,000 (In addition, about 98,000 were sold in Canada and about 18,300 in Mexico)
- Made in
- United States, Mexico, Ireland
- Last updated by CPSC
- June 29, 2023
What was recalled
This recall involves select bass modules manufactured before April 1, 2006 that were sold with select Acoustimass, Lifestyle and Companion home theater systems. The components are black or white. The Bose logo, product name, serial number "SER. NO." and date code are printed on the product label, which is located either on the back or bottom of the bass module. The product name is printed at the top of the label next to the Bose logo. The serial number is described on the label as "SER. NO." The multi-digit serial number printed on the bass module label includes the "date code" for that module. The date code is reflected in the eighth through eleventh digits of the serial number. The following product names listed on the bass modules and date codes contained in the serial numbers are included in this recall: Bose Product Names Date Codes Acoustimass 6 III Home Entertainment System Between 2090 and 6091 only Acoustimass 10 III Home Entertainment System All date codes Acoustimass 15 II Home Entertainment System Between 2090 and 6091 Acoustimass 16 Home Entertainment System All date codes Acoustimass 5 Series IV Powered Speaker System All date codes Acoustimass15 Home Theater Speaker System All date codes Acoustimass 20 Powered Speaker System All date codes Companion CS-6 Powered Speaker System All date codes Lifestyle 5 Series II Powered Speaker System All date codes Lifestyle 8 Powered Speaker System All date codes Lifestyle 12 Powered Speaker System All date codes Lifestyle 20 Powered Speaker System All date codes Lifestyle 25 Powered Speaker System All date codes Lifestyle 30 Powered Speaker System All date codes Lifestyle 50 Powered Speaker System All date codes Powered Acoustimass 5 Series III Speaker System All date codes Powered Acoustimass 5 Series IV Speaker System All date codes Powered Acoustimass 8 Speaker System All date codes Powered Acoustimass 8 Series II Speaker System All date codes Powered Acoustimass 9 Speaker System All date codes Powered Acoustimass 20 Speaker System All date codes Powered Acoustimass 25 Speaker System All date codes Powered Acoustimass 25 Series II Speaker System All date codes Powered Acoustimass 30 Speaker System All date codes Powered Acoustimass 30 Series II Speaker System All date codes Powered Acoustimass 800 Speaker System All date codes Powered Acoustimass 900 Speaker System All date codes
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Bose Acoustimass, Lifestyle and Companion bass modules (produced before April 2006) · About 884,000 (In addition, about 98,000 were sold in Canada and about 18,300 in Mexico) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Bose stores, Best Buy, Circuit City, Sam's Club, Sears and other electronics stores nationwide, and online at Bose.com from January 1994 through April 2007 for between $220 and $2,200.; Bose Corporation, of Framingham, Mass..
Injuries or incidents reported
The firm has received 21 reports worldwide of the bass modules igniting or melting, including three incidents of fires resulting in property damage to carpeting, an entertainment cabinet and to materials surrounding the bass box. No injuries have been reported.
Consumer contact
Bose toll-free at 888-260-0819 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 7 p.m. ET on Saturday, online at support.bose.com/am-recall or at www.bose.com and click on "Recall Information" at the bottom of the page for more information.
Recall history and context
Bose appears in 3 CPSC recalls on record. See all Bose recalls.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Bose Acoustimass, Lifestyle and Companion bass modules (produced before April 2006) (About 884,000 (In addition, about 98,000 were sold in Canada and about 18,300 in Mexico) units). This recall involves select bass modules manufactured before April 1, 2006 that were sold with select Acoustimass, Lifestyle and Companion home theater systems.
Why was it recalled?
CPSC lists the reason as: Fire Hazard.
What should I do if I own one?
Consumers should immediately stop using and unplug the recalled bass modules and contact Bose to arrange for a free repair of the bass module or a 40% discount on a replacement product.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 29, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.