Pella Recalls Casement Windows Due to Impact Hazard
Recall at a glance
- Recall number
- 09-765 (CPSC)
- Recall date
- August 25, 2009
- Brand
- Pella
- Category
- Other consumer products
- Products
- Architect Series® and 850 Series® Casement Windows
- Hazard
- Impact Hazard
- Hazard type
- Falls and tip-overs
- Units
- About 6,500
- Made in
- United States
- Last updated by CPSC
- May 23, 2014
What was recalled
This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Architect Series® and 850 Series® Casement Windows · About 6,500 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Authorized distributors nationwide and Home Improvement Stores in Florida from September 2007 through April 2009 for between $500 and $2000.; Pella Corp., of Pella, Iowa.
Injuries or incidents reported
The firm is aware of one report of the hinge breaking, causing the sash to fall. No injuries have been reported.
Consumer contact
For additional information, contact Pella at (800) 374-4758 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's Web site at www.pella.com
Recall history and context
Pella appears in 3 CPSC recalls on record. See all Pella recalls.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Architect Series® and 850 Series® Casement Windows (About 6,500 units). This recall involves the Architect Series® and 850 Series® casement windows.
Why was it recalled?
CPSC lists the reason as: Impact Hazard.
What should I do if I own one?
Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.