2021–2025 Ford Mustang Mach E recall: Electrical system: body control module, software
Recall at a glance
- Campaign number
- 25V404000
- Reported
- June 13, 2025
- Manufacturer
- Ford Motor Company
- Part
- Electrical system: body control module, software
- Vehicles affected
- About 197,432
What is wrong
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Safety risk
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
The fix
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Frequently asked questions
Which vehicles are affected by this recall?
Ford Mustang Mach E (2021, 2022, 2023, 2024, 2025). Check your VIN to confirm.
What is the safety risk?
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
What is the fix?
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number…
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.