Recall Radar

2021–2022 Ford Mustang Mach E recall: Electrical system: propulsion system, traction battery, management system/energy control module (bms/becm)

NHTSA campaign 23V-687 · October 13, 2023 · Ford Motor Company

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Recall at a glance

Campaign number
23V687000
Reported
October 13, 2023
Manufacturer
Ford Motor Company
Part
Electrical system: propulsion system, traction battery, management system/energy control module (bms/becm)
Vehicles affected
About 34,762

What is wrong

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

Safety risk

An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.

The fix

Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Ford Mustang Mach E (2021, 2022). Check your VIN to confirm.

What is the safety risk?

An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.

What is the fix?

Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.