CPSC, Matsushita Electric Corporation Of America Announce Panasonic Computer Printer Recall

Recall at a glance

What was recalled

October 27, 1995 Release # 96-010 Clarification: Please note revised model number "KX-P6500" WASHINGTON, D.C. In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Matsushita Electric Corporation of America of Secaucus, N.J., is announcing a voluntary program to inspect approximately 3,000 Panasonic brand laser printers that may have been incorrectly assembled and, if not properly grounded, may pose an electrical shock hazard. Model KX-P6100 and KX-P6500 laser printers were sold nationwide from April through October 1995 for between $400 and $500. Model numbers appear on the front of the printer to the left of the on/off indicator lights. Owners of Panasonic KX-P6100 or KX-P6500 model printers should call (800) 328-6394 to schedule a free inspection by trained service personnel. If the printer is defective, Panasonic will arrange to have the printer replaced, at no charge to the consumer, with a printer that has been fully examined to meet specifications. Panasonic will also give consumers who have their printers inspected a free toner cartridge.Printers that have passed inspection and do not have this defect have a colored dot on the underside of the printer and on the box in which they are packed. Panasonic, which reported this matter to the CPSC, has not received any reports of complaints or incidents related to this potential defect in the printer. No other Panasonic printer models or other products are involved in this recall. The company has implemented this program as part of its commitment to customer safety and product quality.Media inquiries of Panasonic can be directed to Justin Camerlengo at (201) 392-4437

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Panasonic laser printers

Where it was sold

Companies named in the notice: Panasonic; Matsushita Electric.

Recall history and context

Panasonic appears in 5 CPSC recalls on record. See all Panasonic recalls.

Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.

Frequently asked questions

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