Rinnai America Recalls Boilers Due to Carbon Monoxide (CO) Poisoning Hazard

Recall at a glance

What was recalled

This recall involves Rinnai-brand i-Series Plus residential wall-mounted gas boilers with model numbers IP175S, IP199S, IP175199C and IP199199C. The top white label on the side of the boiler states MADE IN JAPAN and has the model numbers followed by a reference code in parenthesis, TYPE OF GAS NATURAL GAS and SERIAL NO. followed by letters and numbers. The boilers are rectangular and metal and have the name Rinnai printed in black near the top and a temperature display/keypad near the bottom of the front of the boiler.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Rinnai i-Series Plus gas boilers · About 2,030 (In addition, 249 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Independent heating and plumbing contractors and wholesale distributors nationwide, and online at Amazon.com, Homedepot.com and Lowes.com from September 2024 through February 2025 for between $3,900 and $5,000.; Rinnai America Corporation, of Peachtree City, Georgia.

Consumer contact

Rinnai America Corporation toll-free at 800-621-9419 from 8 a.m. to 8 p.m. ET Monday through Friday, email at recall@rinnai.us, or online at https://www.rinnai.us/support/recalls or at https://www.rinnai.us and click on "Recall" at the bottom of the page for more information.

Recall history and context

Rinnai appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 166 recalls in the candles and household goods category, 33 recalls of them in the past 12 months.

Frequently asked questions

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