Recall Radar

Rinnai Recalls Wall Furnaces Due to Carbon Monoxide Hazard

Recall 08-199 · February 21, 2008 · Rinnai

What to doConsumers should stop using the furnace immediately and contact the firm to arrange for the installation of a free repair kit.

Read the official CPSC notice

Recall at a glance

Recall number
08-199 (CPSC)
Recall date
February 21, 2008
Brand
Rinnai
Category
Heaters, fans and air conditioners
Products
Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556
Hazard
Carbon Monoxide Hazard
Hazard type
Poisoning and toxic substances
Units
About 52,000
Made in
Japan
Last updated by CPSC
May 23, 2014

What was recalled

The recall involves Rinnai EnergySaver Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556. They are either natural gas or LP gas (propane) fueled. The following model numbers are included in the recall: Model RHFE-431 FAIII-N FAIII-P WTA-N WTA-P WTA-72B-N WTA-76B-N Model RHFE-556 FAIII-N FAIII-P WTA-N WTA-P The model number is printed on the top of the rating plate located on the right side of the unit. The recall includes only those units manufactured from February 2000 through December 2007. The manufacturing date code is the first four digits of the serial number, written as YY MM, and is located at the bottom of the rating plate.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556 · About 52,000 units

Photos from the recall notice

Recalled Wall Furnace
Recalled Wall Furnace
Recalled Wall Furnace
Recalled Wall Furnace
Recalled Wall Furnace Labeling
Recalled Wall Furnace Labeling

Where it was sold

Companies named in the notice: Wholesale distributors nationwide to contractors and dealers from February 2000 through December 2007 for between $1,600 and $1,900.; Rinnai America Corp., of Peachtree City, Ga..

Injuries or incidents reported

Rinnai has received 11 reports of carbon monoxide leaking from the furnace. No injuries have been reported.

Consumer contact

For additional information, contact Rinnai toll-free at (866) 746-8344 anytime, or visit the firm's Web site at www.wallfurnacerecall.com

Recall history and context

Rinnai appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 75 recalls in the heaters, fans and air conditioners category, 17 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556 (About 52,000 units). The recall involves Rinnai EnergySaver Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556.

Why was it recalled?

CPSC lists the reason as: Carbon Monoxide Hazard.

What should I do if I own one?

Consumers should stop using the furnace immediately and contact the firm to arrange for the installation of a free repair kit.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.