Lexmark International Recalls Specialty Printers Due to Fire Hazard
Recall at a glance
- Recall number
- 25-090 (CPSC)
- Recall date
- January 16, 2025
- Brand
- Lexmark
- Category
- Other consumer products
- Products
- MS725dvn and MX725adve Specialty Printers
- Hazard
- Fire Hazard
- Hazard type
- Fire and burn
- Remedy
- Repair
- Units
- About 43,510 (In addition, about 4,000 were sold in Canada)
- Made in
- China
- Last updated by CPSC
- January 16, 2025
What was recalled
This recall involves Lexmark specialty printers, models MS725dvn and MX725adve, used to print on paper, vinyl signs, banners and other plastics. The model numbers are located on the top cover and door of the printers. Model MX725dvn has a large multifunction sorter on the top of the printer. The printers have a white front and black top and sides. The front of the printers is marked with "Lexmark" in black and the green Lexmark logo.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- MS725dvn and MX725adve Specialty Printers · About 43,510 (In addition, about 4,000 were sold in Canada) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Online at lexmark.com, CDW Logistics, Tech Data Product Management Inc. and Insight Direct USA Inc. from June 2018 through November 2024 for between $1,000 and $4,200.; Lexmark International Inc., of Lexington, Kentucky.
Injuries or incidents reported
The firm has received two reports of the printers overheating including one reported fire. No damage or injuries have been reported.
Consumer contact
Contact Lexmark toll-free at 866-470-1574 from 9 a.m. to 9 p.m. ET Monday through Friday, by email at safety@lexmark.com, or online at http://www.lexmark.com/recall or http://www.lexmark.com and click on "Recall" at the bottom of the page for more information.
Recall history and context
Lexmark appears in 2 CPSC recalls on record.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
MS725dvn and MX725adve Specialty Printers (About 43,510 (In addition, about 4,000 were sold in Canada) units). This recall involves Lexmark specialty printers, models MS725dvn and MX725adve, used to print on paper, vinyl signs, banners and other plastics.
Why was it recalled?
CPSC lists the reason as: Fire Hazard.
What should I do if I own one?
Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.
More recalls from Lexmark
- CPSC, Lexmark International Inc. Announce Recall of Laser Printers
September 7, 2004 · Lexmark · Other consumer productsThe recall includes Lexmark, Dell and IBM brand laser printers. The brand name and model number for the Lexmark and IBM laser printers can be found on the front of the…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 16, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.