Recall Radar

CPSC, Lexmark International Inc. Announce Recall of Laser Printers

Recall 04-211 · September 7, 2004 · Lexmark

What to doConsumers should immediately stop using the laser printer, unplug it, and contact their corresponding laser printer company to register their product to receive a free replacement laser printer.

Read the official CPSC notice

Recall at a glance

Recall number
04-211 (CPSC)
Recall date
September 7, 2004
Brand
Lexmark
Category
Other consumer products
Products
Lexmark, Dell and IBM Laser Printers
Hazard
Electric shock hazard
Hazard type
Electric shock
Units
39,431
Made in
China
Last updated by CPSC
March 14, 2025

What was recalled

The recall includes Lexmark, Dell and IBM brand laser printers. The brand name and model number for the Lexmark and IBM laser printers can be found on the front of the printer. For Dell laser printers, the brand name is on the front of the printer and the model number is inside the front cover. The recall includes the following model numbers: Lexmark E232, E232t, E330, E332n, E332tn; IBM Infoprint 1412, 1412n; Dell 1700 and 1700n.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Lexmark, Dell and IBM Laser Printers · 39,431 units

Photos from the recall notice

Where it was sold

Companies named in the notice: These Lexmark printers were sold directly through distributors, and at electronic, office supply and computer stores. IBM printers were sold directly through authorized distributors and resellers and via IBM's web site. Dell printers were sold directly through the firm's Web site. These laser printers were sold from May 2004 through August 2004 for about $200.; Lexmark International Inc., of Lexington, Ky..

Injuries or incidents reported

None reported. This recall is being conducted to prevent the possibilities of incidents or injury.

Consumer contact

For more information, contact Lexmark toll-free at (877) 877-6218 between 9 a.m. and 9 p.m. ET Monday through Friday or between noon and 6 p.m. ET on Saturday; Dell toll-free at Dell (888) 245-3959 between 8 a.m. and 6 p.m. CT Monday through Friday; or IBM toll-free at (800) 426-7378 anytime.

Recall history and context

Lexmark appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Lexmark, Dell and IBM Laser Printers (39,431 units). The recall includes Lexmark, Dell and IBM brand laser printers.

Why was it recalled?

CPSC lists the reason as: Electric shock hazard.

What should I do if I own one?

Consumers should immediately stop using the laser printer, unplug it, and contact their corresponding laser printer company to register their product to receive a free replacement laser printer.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 14, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.