Recall Radar

Black Diamond Equipment Recalls PIEPS Pro IPS Avalanche Transceivers Due to Risk of Loss of Emergency Communications

Recall 25-077 · December 26, 2024 · Black Diamond Equipment

What to doConsumers should immediately stop using the avalanche transceivers and contact Black Diamond for a full refund or free repair, including shipping. Consumers will not be asked for proof of purchase and will receive a pre-paid shipping label to return the recalled transceivers. Black Diamond is contacting all known purchasers.

Read the official CPSC notice

Recall at a glance

Recall number
25-077 (CPSC)
Recall date
December 26, 2024
Brand
Black Diamond Equipment
Category
Other consumer products
Products
PIEPS Pro IPS Avalanche Transceivers
Hazard
Risk of Loss of Emergency Communications
Remedy
Refund, Repair
Units
About 770 (In addition, about 70 were sold in Canada)
Made in
Austria
Last updated by CPSC
December 26, 2024

What was recalled

This recall involves all Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a yellow mark button. They measure about 5 inches long by 3 inches wide. PIEPS appears in yellow lettering and PRO IPS in white lettering on the front of the unit. The first four numbers in the transceivers' serial number range from 2326 through 2445 for recalled units and can be found on the label on the inside of the battery compartment door.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • PIEPS Pro IPS Avalanche Transceivers · About 770 (In addition, about 70 were sold in Canada) units

Photos from the recall notice

Recalled PIEPS PRO IPS Avalanche Transceiver - front
Recalled PIEPS PRO IPS Avalanche Transceiver - front
Recalled PIEPS PRO IPS Avalanche Transceiver - back
Recalled PIEPS PRO IPS Avalanche Transceiver - back
Transceiver's serial number location
Transceiver's serial number location

Where it was sold

Companies named in the notice: Alpenglow Sports, Cripple Creek Backcountry, EVO Gear, Liberty Mountain, Mountain Chalet, Mammoth Mountaineering and other specialty outdoor stores nationwide, and online at www.backcountry.com, www.polaris.com and www.blackdiamondequipment.com from February 2024 through November 2024 for between $530 and $620.; Black Diamond Equipment Ltd., of Salt Lake City, Utah.

Injuries or incidents reported

Black Diamond has received one report of the battery compartment not operating correctly. No injuries have been reported.

Consumer contact

Black Diamond toll-free at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday, email at 2024ProIPSrecall@bdel.com, or online at https://www.blackdiamondequipment.com/en_US/content/product-recalls/ or www.blackdiamondequipment.com and click on "Product Recalls" located at the top of the webpage or for more information.

Recall history and context

Black Diamond Equipment appears in 10 CPSC recalls on record. See all Black Diamond Equipment recalls.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

PIEPS Pro IPS Avalanche Transceivers (About 770 (In addition, about 70 were sold in Canada) units). This recall involves all Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers.

Why was it recalled?

CPSC lists the reason as: Risk of Loss of Emergency Communications.

What should I do if I own one?

Consumers should immediately stop using the avalanche transceivers and contact Black Diamond for a full refund or free repair, including shipping. Consumers will not be asked for proof of purchase and will receive a pre-paid shipping label to return the recalled transceivers. Black Diamond is contacting all known purchasers.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on December 26, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.