Recall Radar

Black Diamond Equipment Recalls Neve Strap Crampons and Accessory Kits Due to Fall Hazard

Recall 24-261 · June 13, 2024 · Black Diamond Equipment

What to doConsumers should immediately stop using the recalled Neve Strap Crampons and accessory kits, and contact Black Diamond Equipment to receive a full refund. Consumers will receive a prepaid return label to mail them back to Black Diamond Equipment, after which they will be issued a refund. The firm is contacting all known purchasers.

Read the official CPSC notice

Recall at a glance

Recall number
24-261 (CPSC)
Recall date
June 13, 2024
Brand
Black Diamond Equipment
Category
Other consumer products
Products
Neve Strap Crampons and Accessory Kits
Hazard
Fall Hazard
Hazard type
Falls and tip-overs
Remedy
Refund
Units
About 350 (In addition, about 28 were sold in Canada)
Made in
Taiwan
Last updated by CPSC
June 13, 2024

What was recalled

This recall involves Neve Strap Crampons and Accessory Kits, Style No. 400073, with date codes 01-2021, 05-2022, 07-2023, 01-2024 and SS1271. The date codes are located on the rubber heel strap pull-tab and on the underside of the toe piece under the anti-balling plate. The products are made of aluminum plates with spikes that attach to boots for ice climbing. The metal plates have a bright green color, and a black plastic toe and heel bail with a black webbing strap that fastens around the ankle. This recall also includes the Neve Strap Binding Accessory Kit, Style No. 400683, and Neve Strap Heel Cup Screw & Nuts, Style No. 400687, which were sold separately as spare parts/accessories.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Neve Strap Crampons and Accessory Kits · About 350 (In addition, about 28 were sold in Canada) units

Photos from the recall notice

Recalled Neve Strap Crampon
Recalled Neve Strap Crampon
Date code located on the underside of the toe piece of the recalled Neve Strap Crampon
Date code located on the underside of the toe piece of the recalled Neve Strap Crampon

Where it was sold

Companies named in the notice: Black Diamond stores, REI and other stores nationwide, and online at blackdiamond.com, backcountry.com and REI.com from January 2024 through May 2024 for about $180.; Black Diamond Equipment, of Salt Lake City, Utah.

Injuries or incidents reported

The firm has received three reports of incidents of the crampons becoming loose or the heel cup becoming detached by hikers. No injuries have been reported.

Consumer contact

Black Diamond Equipment toll-free at 866-306-0865 from 10 a.m. to 4 p.m. MT Monday through Friday, email at NeveStrapRecall@bdel.com, or online at https://www.blackdiamondequipment.com/en_US/content/neve-strap-recall/ or www.blackdiamondequipment.com and click on "Recalls" at the top of the page for more information.

Recall history and context

Black Diamond Equipment appears in 10 CPSC recalls on record. See all Black Diamond Equipment recalls.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Neve Strap Crampons and Accessory Kits (About 350 (In addition, about 28 were sold in Canada) units). This recall involves Neve Strap Crampons and Accessory Kits, Style No.

Why was it recalled?

CPSC lists the reason as: Fall Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled Neve Strap Crampons and accessory kits, and contact Black Diamond Equipment to receive a full refund. Consumers will receive a prepaid return label to mail them back to Black Diamond Equipment, after which they will be issued a refund. The firm is contacting all known purchasers.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 13, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.