Recall Radar

BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard

Recall 24-309 · July 18, 2024 · BISSELL

What to doConsumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.

Read the official CPSC notice

Recall at a glance

Recall number
24-309 (CPSC)
Recall date
July 18, 2024
Brand
BISSELL
Category
Candles and household goods
Products
BISSELL® Steam Shot™ Handheld Steam Cleaners
Hazard
Burn Hazard
Hazard type
Fire and burn
Remedy
Refund
Units
About 3.2 million (In addition, about 355,000 were sold in Canada)
Made in
China
Last updated by CPSC
July 18, 2024

What was recalled

This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • BISSELL® Steam Shot™ Handheld Steam Cleaners · About 3.2 million (In addition, about 355,000 were sold in Canada) units

Photos from the recall notice

Recalled BISSELL Steam Shot Handheld Steam Cleaner (color may vary)
Recalled BISSELL Steam Shot Handheld Steam Cleaner (color may vary)
Model number is printed on label located on the bottom of the product
Model number is printed on label located on the bottom of the product

Where it was sold

Companies named in the notice: Target, Walmart, and other department and home goods stores nationwide, and online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 through May 2024 for between $35 and $40, or $70 for a two-pack.; BISSELL Homecare Inc., of Grand Rapids, Michigan.

Injuries or incidents reported

BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.

Consumer contact

Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, email RecallNA@bissell.com, or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on "Product Recalls" for more information.

Recall history and context

BISSELL appears in 4 CPSC recalls on record. See all BISSELL recalls.

Since 2019 CPSC has recorded 166 recalls in the candles and household goods category, 33 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

BISSELL® Steam Shot™ Handheld Steam Cleaners (About 3.2 million (In addition, about 355,000 were sold in Canada) units). This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994.

Why was it recalled?

CPSC lists the reason as: Burn Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 18, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.