Recall Radar

BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard

Recall 23-091 · January 12, 2023 · BISSELL

What to doConsumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

Read the official CPSC notice

Recall at a glance

Recall number
23-091 (CPSC)
Recall date
January 12, 2023
Brand
BISSELL
Category
Kitchen and small appliances
Products
BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Repair
Units
About 61,000 (In addition, about 4,300 were sold in Canada)
Made in
China
Last updated by CPSC
January 12, 2023

What was recalled

This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 · About 61,000 (In addition, about 4,300 were sold in Canada) units

Photos from the recall notice

Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551, 2551W and 25519)
Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551, 2551W and 25519)
Location of model number
Location of model number

Where it was sold

Companies named in the notice: Walmart stores nationwide and online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, and www.wayfair.com from January 2019 through November 2022 for about $360.; BISSELL Homecare Inc., of Grand Rapids, Michigan.

Injuries or incidents reported

BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.

Consumer contact

Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.

Recall history and context

BISSELL appears in 4 CPSC recalls on record. See all BISSELL recalls.

Since 2019 CPSC has recorded 149 recalls in the kitchen and small appliances category, 41 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 (About 61,000 (In addition, about 4,300 were sold in Canada) units). This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 12, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.