Southern Telecom Recalls Brookstone TurboVac Handheld Rechargeable Vacuums Due to Fire Hazard; Sold Exclusively at Belk
Recall at a glance
- Recall number
- 24-285 (CPSC)
- Recall date
- June 27, 2024
- Brand
- Southern Telecom
- Category
- Kitchen and small appliances
- Products
- Brookstone TurboVac Handheld Rechargeable Vacuums
- Hazard
- Fire Hazard; Sold Exclusively at Belk
- Hazard type
- Fire and burn
- Remedy
- Refund
- Units
- About 10,600
- Made in
- China
- Last updated by CPSC
- June 27, 2024
What was recalled
This recall involves Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301). The model number is printed on the back of the unit. "Brookstone" is printed on the top front of the vacuum. The vacuums are black and come with a wall-plate for hanging on the wall, and they measure 2.89 x 12 inches in dimension.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Brookstone TurboVac Handheld Rechargeable Vacuums · About 10,600 units
Photos from the recall notice

Where it was sold
Companies named in the notice: Belk stores nationwide and online at www.belk.com from September 2022 through February 2024 for about $90.; Southern Telecom Inc., of New York.
Injuries or incidents reported
The firm has received two reports of serious fires caused by the vacuums, resulting in property damage.
Consumer contact
Southern Telecom toll-free at 866-450-4493 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email at support@customersupport123.com, or online at www.southerntelecom.com and click on "Safety Recalls" at the top of the page for more information.
Recall history and context
Southern Telecom appears in 4 CPSC recalls on record. See all Southern Telecom recalls.
Since 2019 CPSC has recorded 149 recalls in the kitchen and small appliances category, 41 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Brookstone TurboVac Handheld Rechargeable Vacuums (About 10,600 units). This recall involves Brookstone TurboVac Handheld Rechargeable Vacuums (Model No.
Why was it recalled?
CPSC lists the reason as: Fire Hazard; Sold Exclusively at Belk.
What should I do if I own one?
Consumers should immediately stop using the recalled Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301), and contact Southern Telecom to receive a full refund.
More recalls from Southern Telecom
- Southern Telecom Recalls Brookstone-Branded Tabletop Fire Pits
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- Southern Telecom Recalls Lomi Roll-On Waxing Kits
June 13, 2024 · Southern Telecom · Other consumer productsThis recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips with model number LOMB2003PK. The recalled boxed kits included a handheld wax warmer, a…
- Southern Telecom Recalls A/C Adaptors for Polaroid Internet Tablets
October 30, 2013 · Southern Telecom · Power banks, chargers and batteriesThe recalled adaptor, also commonly referred to as a charger, was included with the Polaroid PMID709 seven inch Internet tablet (also known as the PMID709KB). The…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 27, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.