Recall Radar

Southern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock Hazards

Recall 24-262 · June 13, 2024 · Southern Telecom

What to doConsumers should immediately stop using the recalled waxing kits, and contact Southern Telecom for a full refund. Consumers will be asked to write "Recalled" with a permanent marker on the wax warmer, unplug the warmer, cut the unplugged power cord, and submit a photo to Southern Telecom.

Read the official CPSC notice

Recall at a glance

Recall number
24-262 (CPSC)
Recall date
June 13, 2024
Brand
Southern Telecom
Category
Other consumer products
Products
Lomi Roll-On Waxing Kits
Hazard
Fire, Burn and Shock Hazards
Hazard type
Fire and burnElectric shock
Remedy
Refund
Units
About 19,500
Made in
China
Last updated by CPSC
June 13, 2024

What was recalled

This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips with model number LOMB2003PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord, and a user's manual. The Lomi logo is printed on the front of the white and pink warmer, and on the outside of the product packaging. The Lomi logo and model number are on the bottom of the wax warmer.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Lomi Roll-On Waxing Kits · About 19,500 units

Photos from the recall notice

Recalled Lomi Roll-On Waxing Kit
Recalled Lomi Roll-On Waxing Kit
The Lomi logo and model number are on the bottom of the wax warmer
The Lomi logo and model number are on the bottom of the wax warmer

Where it was sold

Companies named in the notice: Ross, DD's, Bealls, and Burlington stores nationwide from April 2023 through October 2023 for about $13.; Southern Telecom Inc., of New York.

Injuries or incidents reported

The firm has received two reports of the warmer's power cord overheating and/or short-circuiting, including two consumers who suffered burns, and one incident of property damage.

Consumer contact

Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2024-06-13/ or www.southerntelecom.com and click on “Recall: LOMB2003PK Roll-On Waxing Kit” at the top of the page for more information.

Recall history and context

Southern Telecom appears in 4 CPSC recalls on record. See all Southern Telecom recalls.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Lomi Roll-On Waxing Kits (About 19,500 units). This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips with model number LOMB2003PK.

Why was it recalled?

CPSC lists the reason as: Fire, Burn and Shock Hazards.

What should I do if I own one?

Consumers should immediately stop using the recalled waxing kits, and contact Southern Telecom for a full refund. Consumers will be asked to write "Recalled" with a permanent marker on the wax warmer, unplug the warmer, cut the unplugged power cord, and submit a photo to Southern Telecom.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 13, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.