Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Alert)
Recall at a glance
- Recall number
- 23-776 (CPSC)
- Recall date
- July 27, 2023
- Brand
- Soft Play
- Category
- Other consumer products
- Products
- Sky Wheels
- Hazard
- Fall Hazard and Risk of Injury to Children (Recall Alert)
- Hazard type
- Falls and tip-overs
- Remedy
- Repair
- Units
- About 3,500
- Made in
- United States
- Last updated by CPSC
- July 27, 2023
What was recalled
This recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses. They can be incorporated into a larger indoor soft-contained play system. The Sky Wheel is comprised of a 14-inch diameter 4-spoke metal wheel attached to a downward facing milled and threaded shaft which is supported from an overhead bar within the play system framing structure.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Sky Wheels · About 3,500 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Sold to McDonalds, YMCA, Lifetime Fitness, Burger King, Crunch Fitness, LTF Club Organizations and other fitness and recreational play areas for use by children from June 2009 through July 2022 for about $624.; Soft Play LLC, of Huntersville, North Carolina.
Injuries or incidents reported
The firm has received a total of 15 reports of the Sky Wheel detaching from the rail of the play set including three reported injuries involving lacerations to the scalp.
Consumer contact
Soft Play at 800-782-7529 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.softplay.com/product/sky-wheels/ or at www.softplay.com and click on "Customer Service" at the bottom of the page, then click on the "Recall" tab in the middle of the page for more information.
Recall history and context
Soft Play appears in 2 CPSC recalls on record.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Sky Wheels (About 3,500 units). This recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses.
Why was it recalled?
CPSC lists the reason as: Fall Hazard and Risk of Injury to Children (Recall Alert).
What should I do if I own one?
Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired.
More recalls from Soft Play
- Soft Play Recalls Spider Climb Playground Climbers
October 18, 2019 · Soft Play · Sports, bikes and outdoorThis recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places. The…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 27, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.