Soft Play Recalls Spider Climb Playground Climbers Due to Fall Hazard (Recall Alert)
Recall at a glance
- Recall number
- 20-704 (CPSC)
- Recall date
- October 18, 2019
- Brand
- Soft Play
- Category
- Sports, bikes and outdoor
- Products
- Spider Climb playground climbers
- Hazard
- Fall Hazard (Recall Alert)
- Hazard type
- Falls and tip-overs
- Remedy
- Repair
- Units
- About 200
- Made in
- United States
- Last updated by CPSC
- October 18, 2019
What was recalled
This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Spider Climb playground climbers · About 200 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Exclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.; Soft Play LLC, of Huntersville, N.C..
Injuries or incidents reported
There have been 37 incidents resulting in 34 reports of injuries.
Consumer contact
Soft Play collect at 704-948-3442 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.softplay.com and click on “Recall Alert” for more information.
Recall history and context
Soft Play appears in 2 CPSC recalls on record.
Since 2019 CPSC has recorded 451 recalls in the sports, bikes and outdoor category, 74 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Spider Climb playground climbers (About 200 units). This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places.
Why was it recalled?
CPSC lists the reason as: Fall Hazard (Recall Alert).
What should I do if I own one?
Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.
More recalls from Soft Play
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July 27, 2023 · Soft Play · Other consumer productsThis recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses. They can be incorporated into a larger indoor…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on October 18, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.