LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard (Recall Alert)

Recall at a glance

What was recalled

This recall involves LG Energy Solution Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system. The recalled batteries allow owners to capture and store energy from the solar panels. The batteries are wall mounted and measure about 29 by 36 by 8 inches. They weigh roughly 220 pounds. The LG logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3S and is located behind the access door of the RESU home battery.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• LG Energy Solution "RESU 10H" Lithium-Ion Residential Energy Storage System Batteries · About 11,500 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply and Inter Island Solar Supply from March 2017 through March 2020 for about $8,000.; LG Energy Solution Michigan Inc., of Holland Mich..

Injuries or incidents reported

The firm has received one report of the lithium storage batteries smoking and catching fire, resulting in property damage. No injuries have been reported.

Consumer contact

LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us/main/main.lg or www.lgessbattery.com/us and click on "Safety Recall" in the popup window.

Recall history and context

LG Energy Solution Michigan appears in 3 CPSC recalls on record. See all LG Energy Solution Michigan recalls.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

More recalls from LG Energy Solution Michigan

• LG Energy Solution Michigan Recalls Home Energy Storage Batteries
  August 4, 2021 · LG Energy Solution Michigan · Power banks, chargers and batteries

  This recall involves LG Chem Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system. The recalled batteries…

• LG Energy Solution Michigan Recalls Home Energy Storage Batteries
  December 16, 2020 · LG Energy Solution Michigan · Power banks, chargers and batteries

  This recall involves the LG Chem Model RESU 10H lithium-ion storage battery that is installed as part of a residential energy solar panel system. The recalled battery…

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