Recall Radar

LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard

Recall 21-175 · August 4, 2021 · LG Energy Solution Michigan

What to doConsumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy Solution Michigan, its distributors, and its installers also are attempting to contact owners directly.

Read the official CPSC notice

Recall at a glance

Recall number
21-175 (CPSC)
Recall date
August 4, 2021
Brand
LG Energy Solution Michigan
Category
Power banks, chargers and batteries
Products
LG Chem "RESU10H" Lithium-Ion Residential Energy Storage System Batteries
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Replace
Units
About 10,000 (In addition, 2017-2019 RESU 10H were previously recalled for a fire hazard on December 16, 2020.)
Made in
Korea
Last updated by CPSC
August 4, 2021

What was recalled

This recall involves LG Chem Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system. The recalled batteries allow owners to capture and store energy from the solar panels. The batteries are wall mounted and measure about 29 by 36 by 8 inches. They weigh roughly 220 pounds. The LG logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3 and is located behind the access door of the RESU home battery.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • LG Chem "RESU10H" Lithium-Ion Residential Energy Storage System Batteries · About 10,000 (In addition, 2017-2019 RESU 10H were previously recalled for a fire hazard on December 16, 2020.) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, and Inter Island Solar Supply from January 2017 through April 2019 for about $8,000.; LG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd. (in turn a wholly-owned subsidiary of LG Chem Ltd.).

Injuries or incidents reported

The firm has received five reports of the lithium storage batteries smoking and catching on fire, resulting in property damage and one injury.

Consumer contact

LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us or https://www.lgessbattery.com/us/main/main.lg and click on "Battery Recall: Free Replacement Campaign" for more information.

Recall history and context

LG Energy Solution Michigan appears in 3 CPSC recalls on record. See all LG Energy Solution Michigan recalls.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

LG Chem "RESU10H" Lithium-Ion Residential Energy Storage System Batteries (About 10,000 (In addition, 2017-2019 RESU 10H were previously recalled for a fire hazard on December 16, 2020.) units). This recall involves LG Chem Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy Solution Michigan, its distributors, and its installers also are attempting to contact owners…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on August 4, 2021. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.