Recall Radar

Victrola Recalls Bluetooth Record Players Due to Fire Hazard

Recall 23-235 · June 29, 2023 · Victrola

What to doConsumers should immediately unplug and stop using the recalled record players and contact Victrola to receive a free replacement. Consumers should keep the recalled record players until successfully registering for the recall, at which time the firm will provide consumers with disposal instructions.

Read the official CPSC notice

Recall at a glance

Recall number
23-235 (CPSC)
Recall date
June 29, 2023
Brand
Victrola
Category
Phones, computers and electronics
Products
Wood Metropolitan Bluetooth Record Players with 3-Speed Turntables
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Replace
Units
About 5,700
Made in
China
Last updated by CPSC
June 29, 2023

What was recalled

This recall involves the model number VTA-240B-ESP Wood Metropolitan Bluetooth Record Player with 3-Speed Turntable. The unit is approximately 6.5 inches high, 14.5 inches wide, and 15.5 inches deep and weighs about 12 pounds. The unit has three black control knobs with brass accents on the front panel and the word "Victrola" written in gold lettering on the inside of top cover. Recalled units are Espresso color and were manufactured in September 2021. A white label on the back shows the words "Model: VTA-240B." A second white label on the back of recalled units shows the words "Production Date: 09/2021."

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Wood Metropolitan Bluetooth Record Players with 3-Speed Turntables · About 5,700 units

Photos from the recall notice

Recalled VTA-240B-ESP Wood Metropolitan Bluetooth Record Player with 3-Speed Turntable
Recalled VTA-240B-ESP Wood Metropolitan Bluetooth Record Player with 3-Speed Turntable
Label showing the 09/2021 date code on the back of the recalled VTA-240B-ESP Wood Metropolitan Bluetooth Record Player with 3-Speed Turntable
Label showing the 09/2021 date code on the back of the recalled VTA-240B-ESP Wood Metropolitan Bluetooth Record Player with 3-Speed Turntable
Label showing the VTA-240B model number on the back of 09/2021 date code on the back of the recalled VTA-240B-ESP Wood Metropolitan Bluetooth Record Player with 3-Speed Turntable
Label showing the VTA-240B model number on the back of 09/2021 date code on the back of the recalled VTA-240B-ESP Wood Metropolitan Bluetooth Record Player with 3-Speed Turntable

Where it was sold

Companies named in the notice: Online at Amazon.com, Victrola.com, Macys.com and other websites from December 2021 through April 2023 for between $100 and $200.; Innovative Technology Electronics LLC, dba Victrola of Denver, Colorado.

Injuries or incidents reported

The firm has received six reports of the units overheating or catching on fire, including one minor injury and one report of minor property damage.

Consumer contact

Victrola toll-free at 877-483-2497 from Monday through Friday from 9 a.m. to 5 p.m. ET, email at recall@victrola.com or online at www.victrola.com and navigate to "Recall" on the home page or directly at https://victrola.com/pages/recall for more information.

Recall history and context

Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Wood Metropolitan Bluetooth Record Players with 3-Speed Turntables (About 5,700 units). This recall involves the model number VTA-240B-ESP Wood Metropolitan Bluetooth Record Player with 3-Speed Turntable.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately unplug and stop using the recalled record players and contact Victrola to receive a free replacement. Consumers should keep the recalled record players until successfully registering for the recall, at which time the firm will provide consumers with disposal instructions.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 29, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.