Norwex USA Recalls Ceramic Knives Due to Laceration Hazard

Recall at a glance

What was recalled

This recall involves Norwex Ceramic Knives. The knives have a ceramic blade and bamboo handle. The knife measures about eight inches long with a four-inch blade and a four-inch handle. Norwex is printed on the handle.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Norwex Ceramic Knives · About 40,000 (In addition, 2,500 in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Norwex USA and Norwex Canada as a promotional product from January 2022 through February 2022 for free.; Norwex USA Inc., of Coppell, Texas.

Injuries or incidents reported

The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.

Consumer contact

Norwex USA Inc. toll-free at 833-882-5569 from 8 a.m. through 8 p.m. CT Monday through Friday and 9 a.m to 5 p.m CT Saturday, email at USNorwexservice@Norwex.com or at https://norwex.biz/en_US/product-recall or at www.norwex.biz and click on product recall link at the bottom of the page.

Recall history and context

Norwex appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 166 recalls in the candles and household goods category, 33 recalls of them in the past 12 months.

Frequently asked questions

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