Recall Radar

Norwex Recalls Rubber Brooms Due to Laceration Hazard (Recall Alert)

Recall 19-771 · August 22, 2019 · Norwex

What to doConsumers should immediately stop using the recalled brooms and contact Norwex for a full refund.

Read the official CPSC notice

Recall at a glance

Recall number
19-771 (CPSC)
Recall date
August 22, 2019
Brand
Norwex
Category
Other consumer products
Products
Rubber Brooms
Hazard
Laceration Hazard (Recall Alert)
Hazard type
Laceration and cuts
Remedy
Refund
Units
About 58,000
Made in
China
Last updated by CPSC
August 22, 2019

What was recalled

This recall involves extendable indoor/outdoor white rubber brooms that adjust in height from 30.7 to 40.6 inches long. The "Norwex" logo is located on the plastic head covering the rubber bristles. An embossed date stamp code of 18/9, 18/10, 18/11 or 18/12 is located on the screw joint and lock base.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Rubber Brooms · About 58,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Norwex Consultant events and parties through direct order and online at www.norwex.biz from January 2019 through June 2019 for about $30.; Norwex USA Inc., of Coppell, Texas..

Injuries or incidents reported

Norwex has received 41 reports of the broom handle breaking in half during use, including six reports of minor injuries to user hands or fingers.

Consumer contact

Norwex toll-free at 833-882-5569 from 8 a.m. to 8 p.m. CT Monday through Friday, from 9 a.m. to 5 p.m. CT Saturday; email at USnorwexservice@norwex.com; or online at www.norwex.biz and click on “Product Recalls” for more information.

Recall history and context

Norwex appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Rubber Brooms (About 58,000 units). 6 inches long.

Why was it recalled?

CPSC lists the reason as: Laceration Hazard (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled brooms and contact Norwex for a full refund.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on August 22, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.