Norwex Recalls Rubber Brooms Due to Laceration Hazard (Recall Alert)
Recall at a glance
- Recall number
- 19-771 (CPSC)
- Recall date
- August 22, 2019
- Brand
- Norwex
- Category
- Other consumer products
- Products
- Rubber Brooms
- Hazard
- Laceration Hazard (Recall Alert)
- Hazard type
- Laceration and cuts
- Remedy
- Refund
- Units
- About 58,000
- Made in
- China
- Last updated by CPSC
- August 22, 2019
What was recalled
This recall involves extendable indoor/outdoor white rubber brooms that adjust in height from 30.7 to 40.6 inches long. The "Norwex" logo is located on the plastic head covering the rubber bristles. An embossed date stamp code of 18/9, 18/10, 18/11 or 18/12 is located on the screw joint and lock base.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Rubber Brooms · About 58,000 units
Photos from the recall notice


Where it was sold
Companies named in the notice: Norwex Consultant events and parties through direct order and online at www.norwex.biz from January 2019 through June 2019 for about $30.; Norwex USA Inc., of Coppell, Texas..
Injuries or incidents reported
Norwex has received 41 reports of the broom handle breaking in half during use, including six reports of minor injuries to user hands or fingers.
Consumer contact
Norwex toll-free at 833-882-5569 from 8 a.m. to 8 p.m. CT Monday through Friday, from 9 a.m. to 5 p.m. CT Saturday; email at USnorwexservice@norwex.com; or online at www.norwex.biz and click on “Product Recalls” for more information.
Recall history and context
Norwex appears in 2 CPSC recalls on record.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Rubber Brooms (About 58,000 units). 6 inches long.
Why was it recalled?
CPSC lists the reason as: Laceration Hazard (Recall Alert).
What should I do if I own one?
Consumers should immediately stop using the recalled brooms and contact Norwex for a full refund.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on August 22, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.