Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)
Recall at a glance
- Recall number
- 21-778 (CPSC)
- Recall date
- September 2, 2021
- Brand
- Step2®
- Category
- Other consumer products
- Products
- StepUp Sidekick Learning Towers
- Hazard
- Fall Hazard (Recall Alert)
- Hazard type
- Falls and tip-overs
- Remedy
- Refund
- Units
- About 1,570 (in addition, about 34 were sold in Canada)
- Made in
- United States
- Last updated by CPSC
- September 2, 2021
What was recalled
This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- StepUp Sidekick Learning Towers · About 1,570 (in addition, about 34 were sold in Canada) units
Photos from the recall notice




Where it was sold
Companies named in the notice: Online at Step2.com and at Amazon.com during May 2021 for about $100.; The Step2 Company LLC, of Streetsboro, Ohio.
Injuries or incidents reported
Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.
Consumer contact
Step 2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com and click on Product Recalls at the bottom of the page for more information. Step2 is notifing all known customers directly.
Recall history and context
Step2® appears in 8 CPSC recalls on record. See all Step2® recalls.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
StepUp Sidekick Learning Towers (About 1,570 (in addition, about 34 were sold in Canada) units). This recall involves Step2's StepUp Sidekick Learning Tower for children.
Why was it recalled?
CPSC lists the reason as: Fall Hazard (Recall Alert).
What should I do if I own one?
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
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- Step2® Recalls to Repair Riding Toys
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- Step2® Recalls Basic Rhythms Drum™ Toys
April 27, 2010 · Step2® · Toys and gamesThis recall involves Step2® Basic Rhythm Drums™ intended for preschool age children. The toy drum is sold with two drumsticks that can be stored in clips on the side of…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on September 2, 2021. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.