Step2 Recalls Ride-On Wagon Toys Due to Fall Hazard; Sold Exclusively at Toys R Us
Recall at a glance
- Recall number
- 14-020 (CPSC)
- Recall date
- November 15, 2013
- Brand
- Step2
- Category
- Toys and games
- Products
- Step2® Whisper Ride Touring Wagon™
- Hazard
- Fall Hazard; Sold Exclusively at Toys R Us
- Hazard type
- Falls and tip-overs
- Remedy
- Repair
- Units
- About 14,000
- Made in
- United States
- Last updated by CPSC
- January 7, 2015
What was recalled
This recall involves Step2® Whisper Ride Touring Wagons. The two-seat plastic wagon is 25 inches wide by 41.25 inches long by 20 inches high with blue seats, a tan wagon base and a red canopy. The Step2 logo appears on the canopy and on the side of the wagon base.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Step2® Whisper Ride Touring Wagon™ · About 14,000 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Toys R Us stores nationwide and online at ToysRUs.com from February 2013 to August 2013 for about $130.; The Step2® Company, LLC of Streetsboro, Ohio.
Injuries or incidents reported
Step2 has received 29 reports of the seat back detaching, 28 of which resulted in children falling out of the wagon. Fourteen of these resulted in bumped heads and nine resulted in bruises, scratches or lacerations.
Consumer contact
Contact Step2 toll-free at (866) 860-1887 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.step2.com and click on "Product Recall" for more information.
Recall history and context
Step2 appears in 8 CPSC recalls on record. See all Step2 recalls.
Since 2019 CPSC has recorded 156 recalls in the toys and games category, 71 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Step2® Whisper Ride Touring Wagon™ (About 14,000 units). This recall involves Step2® Whisper Ride Touring Wagons.
Why was it recalled?
CPSC lists the reason as: Fall Hazard; Sold Exclusively at Toys R Us.
What should I do if I own one?
Consumers should immediately stop using the wagon and inspect it to determine if the seat belt is attached to the removable blue seat back. If so, the wagon is included in this recall. Consumers with the recalled wagons should contact Step2 to obtain a free repair kit.
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- Children's Riding Toy Recalled by Step2
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- Step2® Recalls Children's Transportation Station Toys
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- Step2® Recalls to Repair Riding Toys
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- Step2® Recalls Basic Rhythms Drum™ Toys
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 7, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.