Recall Radar

Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel (Recall Alert)

Recall 21-763 · July 15, 2021 · Real Flame

What to doConsumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
21-763 (CPSC)
Recall date
July 15, 2021
Brand
Real Flame
Category
Heaters, fans and air conditioners
Products
Arroyo and Hideaway Wood Burning Fire Pits
Hazard
Fire Hazard; Sold Exclusively at Crate and Barrel (Recall Alert)
Hazard type
Fire and burn
Remedy
Refund
Units
About 700 (In addition, about 81 in Canada)
Made in
China
Last updated by CPSC
July 15, 2021

What was recalled

This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Arroyo and Hideaway Wood Burning Fire Pits · About 700 (In addition, about 81 in Canada) units

Photos from the recall notice

Recalled Arroyo Wood Burning Fire Pit
Recalled Arroyo Wood Burning Fire Pit
Recalled Hideaway Wood Burning Fire Pit
Recalled Hideaway Wood Burning Fire Pit

Where it was sold

Companies named in the notice: Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.; Real Flame Co. Inc., of Racine, Wis..

Injuries or incidents reported

Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.

Consumer contact

Real Flame at 800-654-1704 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.realflame.com and click "Support" for more information.

Recall history and context

Real Flame appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 75 recalls in the heaters, fans and air conditioners category, 17 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Arroyo and Hideaway Wood Burning Fire Pits (About 700 (In addition, about 81 in Canada) units). This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel.

Why was it recalled?

CPSC lists the reason as: Fire Hazard; Sold Exclusively at Crate and Barrel (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.

More recalls from Real Flame

  • Real Flame Recalls Pourable Gel Fuel
    September 28, 2011 · Real Flame · Candles and household goods

    This recall involves pourable gel fuels sold in 29.9-ounce and 29.98-ounce, one-quart clear plastic bottles and sold with or without citronella oil. The label on the…

Similar recalls in heaters, fans and air conditioners

Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 15, 2021. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.