Recall Radar

Real Flame Recalls Pourable Gel Fuel Due to Burn and Flash Fire Hazards

Recall 11-338 · September 28, 2011 · Real Flame

What to doConsumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.

Read the official CPSC notice

Recall at a glance

Recall number
11-338 (CPSC)
Recall date
September 28, 2011
Brand
Real Flame
Category
Candles and household goods
Products
Real Flame Pourable Gel Fuel Bottles
Hazard
Burn and Flash Fire Hazards
Hazard type
Fire and burn
Remedy
Refund
Units
About 100,000 bottles
Made in
United States
Last updated by CPSC
July 8, 2016

What was recalled

This recall involves pourable gel fuels sold in 29.9-ounce and 29.98-ounce, one-quart clear plastic bottles and sold with or without citronella oil. The label on the container has a stylized flame and the words "Real Flame" and "Pourable Gel Fireplace Fuel." The fuel is poured into a stainless steel cup in the center of ceramic firepots or other decorative lighting devices and ignited. The following products are affected by this recall: Size Model Number SKU 29.9 ounce 2164 752-370012641 1 QT 2164 752-370012641 29.98 ounce with Citronella 2165 752-370021658

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Real Flame Pourable Gel Fuel Bottles · About 100,000 bottles units

Photos from the recall notice

Where it was sold

Companies named in the notice: Target.com, Meijer.com, JCPenney.com, Sears.com, Amazon.com and Realflame.com from January 2009 through August 2011 for between $10 and $13.; Real Flame, of Racine, Wis..

Consumer contact

Consumer Contact: For additional information, contact Real Flame toll-free at (866) 918-8766 between 8 a.m. and 5 p.m. ET Monday through Friday, visit the firm's website at www.realflamerecall.com or write to the firm at Real Flame, 7800 Northwestern Ave., Racine, Wis. 53406

Recall history and context

Real Flame appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 166 recalls in the candles and household goods category, 33 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Real Flame Pourable Gel Fuel Bottles (About 100,000 bottles units). 98-ounce, one-quart clear plastic bottles and sold with or without citronella oil.

Why was it recalled?

CPSC lists the reason as: Burn and Flash Fire Hazards.

What should I do if I own one?

Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 8, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.