Signature Hardware Recalls Towel Grab Bars Due to Fall and Injury Hazards
Recall at a glance
- Recall number
- 21-126 (CPSC)
- Recall date
- May 5, 2021
- Brand
- Signature Hardware
- Category
- Other consumer products
- Products
- Pickens Flip Up Towel Grab Bars
- Hazard
- Fall and Injury Hazards
- Hazard type
- Falls and tip-overs
- Remedy
- Refund, Replace
- Units
- About 330 (In addition, about 5 were sold in Canada)
- Made in
- China
- Last updated by CPSC
- May 5, 2021
What was recalled
This recall involves the Pickens Flip Up Towel Grab Bar, which has a straight bar designed for hanging towels and a curved grab bar designed for bodily support. The towel bar can be folded up vertically when not in use. The product was sold in brushed stainless steel and polished stainless steel finishes. SKU number 920115 is printed on the product purchase receipts and email order confirmations.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Pickens Flip Up Towel Grab Bars · About 330 (In addition, about 5 were sold in Canada) units
Photos from the recall notice


Where it was sold
Companies named in the notice: Online at www.signaturehardware.com, Amazon.com, and build.com from May 2012 through October 2020 for about $140.; Clawfoot Supply LLC, d/b/a Signature Hardware, of Erlanger, Ky..
Injuries or incidents reported
Signature Hardware has received 13 reports of the towel bar and grab bar detaching or partially detaching from each other, including two reports that consumers fell.
Consumer contact
Signature Hardware toll-free at 888-520-0167 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at shtowelbar@realtimeresults.net or online at www.signaturehardware.com and click on "Returns" at the bottom of the home page, and then on "Product Recall" near the top of page for more information.
Recall history and context
Signature Hardware appears in 4 CPSC recalls on record. See all Signature Hardware recalls.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Pickens Flip Up Towel Grab Bars (About 330 (In addition, about 5 were sold in Canada) units). This recall involves the Pickens Flip Up Towel Grab Bar, which has a straight bar designed for hanging towels and a curved grab bar designed for bodily support.
Why was it recalled?
CPSC lists the reason as: Fall and Injury Hazards.
What should I do if I own one?
Consumers should immediately stop using the recalled product and contact Signature Hardware for a full refund or a free replacement grab bar.
More recalls from Signature Hardware
- Signature Hardware Recalls Medicine Cabinets
August 19, 2020 · Signature Hardware · Furniture and homeThis recall involves Bastian teak medicine cabinets with one, two or three doors and one mirror on each door. The medicine cabinets are 24, 36, or 48 inches wide…
- Signature Hardware Recalls Bath Stools
October 3, 2019 · Signature Hardware · Furniture and homeThis recall involves Luyten white matte resin bath stools measuring about 16 inches wide by 11 inches deep by 17 inches high. Each features geometric cutouts on the…
- Signature Hardware Recalls Wall-Mounted Shower Seats
December 4, 2018 · Signature Hardware · Other consumer productsThis recall involves wall-mounted, folding shower seats made of teak wood slats joined together by support rods that extend from two wall mounting brackets. The recalled…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 5, 2021. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.