Signature Hardware Recalls Wall-Mounted Shower Seats Due to Fall and Laceration Hazards
Recall at a glance
- Recall number
- 19-043 (CPSC)
- Recall date
- December 4, 2018
- Brand
- Signature Hardware
- Category
- Other consumer products
- Products
- Wall-mounted shower seats
- Hazard
- Fall and Laceration Hazards
- Hazard type
- Laceration and cutsFalls and tip-overs
- Remedy
- Refund
- Units
- About 7,200 (in addition, about 80 were sold in Canada)
- Made in
- China
- Last updated by CPSC
- December 4, 2018
What was recalled
This recall involves wall-mounted, folding shower seats made of teak wood slats joined together by support rods that extend from two wall mounting brackets. The recalled shower seats have brushed nickel, chrome or oil-rubbed bronze finishes on the support rods and bracket covers. The shower seats measure 16 inches wide by 13.5 inches deep, with a width of 11.75 inches between the centers of the wall mounting brackets. SKU number 917726 is printed on purchase receipts and email order confirmations.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Wall-mounted shower seats · About 7,200 (in addition, about 80 were sold in Canada) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Signature Hardware by telephone and online at signaturehardware.com between January 2011 and July 2018 and by Barclay Products Ltd. through its showroom in Gurnee, Illinois between October 2013 and June 2017 for between $150 and $160.; Clawfoot Supply LLC, d/b/a Signature Hardware, of Erlanger, Ky..
Injuries or incidents reported
Signature Hardware has received 194 reports of the shower seats breaking, including 37 reports of falls without injuries and 23 reports of injuries. Injuries include scrapes and bruises, three reports of lacerations for which consumers received stitches and one report of lumbar fractures.
Consumer contact
Signature Hardware toll-free at 866-855-2284 from 8 a.m. to 9 p.m. ET Monday through Friday, 8 a.m. to 6 p.m. ET on Saturday, noon to 6 p.m. ET on Sunday, or online at www.signaturehardware.com and click on “Product Recall” for more information.
Recall history and context
Signature Hardware appears in 4 CPSC recalls on record. See all Signature Hardware recalls.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Wall-mounted shower seats (About 7,200 (in addition, about 80 were sold in Canada) units). This recall involves wall-mounted, folding shower seats made of teak wood slats joined together by support rods that extend from two wall mounting brackets.
Why was it recalled?
CPSC lists the reason as: Fall and Laceration Hazards.
What should I do if I own one?
Consumers should immediately stop using the recalled shower seats and contact Signature Hardware to receive a full refund.
More recalls from Signature Hardware
- Signature Hardware Recalls Towel Grab Bars
May 5, 2021 · Signature Hardware · Other consumer productsThis recall involves the Pickens Flip Up Towel Grab Bar, which has a straight bar designed for hanging towels and a curved grab bar designed for bodily support. The…
- Signature Hardware Recalls Medicine Cabinets
August 19, 2020 · Signature Hardware · Furniture and homeThis recall involves Bastian teak medicine cabinets with one, two or three doors and one mirror on each door. The medicine cabinets are 24, 36, or 48 inches wide…
- Signature Hardware Recalls Bath Stools
October 3, 2019 · Signature Hardware · Furniture and homeThis recall involves Luyten white matte resin bath stools measuring about 16 inches wide by 11 inches deep by 17 inches high. Each features geometric cutouts on the…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on December 4, 2018. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.