NZXT Recalls H1 Computer Cases Due to Fire Hazard

Recall at a glance

What was recalled

This recall involves NZXT H1 computer cases with model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285. The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• NZXT H1 computer cases · About 32,000 (In addition, about 1,024 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Online at www.NZXT.com and in electronic stores nationwide from February 2020 through February 2021 for about $350.; NZXT Inc., of City of Industry, Calif..

Injuries or incidents reported

NZXT has received 11 reports of circuit boards overheating or catching fire worldwide, six of which occurred in the U.S. No injuries have been reported.

Consumer contact

NZXT toll-free at 888-965-5520 from 8 a.m. to 6 p.m. PT Monday through Friday, by email at h1support@nzxt.com, or online at https://info.nzxt.com/h1-recall/ or www.nzxt.com and click on "Contact" then "Customer Support" for more information.

Recall history and context

Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.

Frequently asked questions

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