Schneider Electric Recalls Surgeloc™ Surge Protection Devices Due to Fire Hazard
Recall at a glance
- Recall number
- 21-013 (CPSC)
- Recall date
- October 28, 2020
- Brand
- Schneider Electric
- Category
- Other consumer products
- Products
- Surgeloc Surge Protection Devices
- Hazard
- Fire Hazard
- Hazard type
- Fire and burn
- Remedy
- Replace
- Units
- About 47,250
- Made in
- Mexico
- Last updated by CPSC
- October 28, 2020
What was recalled
This recall involves Schneider Electric Surgeloc Surge Protection Devices. The 3-wire and 4-wire devices are primarily installed in commercial/industrial applications and may include some residential applications. They are black rectangular-shaped devices with a green plastic rimmed meter and a white label with "Square D by Schneider Electric," with the date code and the catalog number on the front. The recalled devices were manufactured from January 1, 2013 (date code 13011) through August 24, 2020 (date code 20352). The date codes are in the YYWWD format (example: 20452 = year 2020, week 45, day 2 Monday; the day is optional). The date code is located on the front of the device. Catalog numbers included in the recall include the following: Voltage Surge Current Rating NQ Panelboard Units - Surge Cat No. 120/240 V, 1 Phase, 3-wire + ground 80 kA SSP01BIA08PBQ1 100 kA SSP01BIA10PBQ1 120 kA SSP01BIA12PBQ1 160 kA SSP01BIA16PBQ1 200 kA SSP01BIA20PBQ1 240kA SSP01BIA24PBQ1 208Y/120 V, 3-Phase, 4-wire + ground Wye 80 kA SSP02BIA08PBQ1 100 kA SSP02BIA10PBQ1 120 kA SSP02BIA12PBQ1 160 kA SSP02BIA16PBQ1 200 kA SSP03BIA20PBQ1 240kA SSP03BIA24PBQ1 240Y/120 V, 3-Phase, 4-wire + ground High-leg Delta 80 kA SSP03BIA08PBQ1 100 kA SSP03BIA10PBQ1 120 kA SSP03BIA12PBQ1 160 kA SSP03BIA16PBQ1 200 kA SSP03BIA20PBQ1 240kA SSP03BIA24PBQ1
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Surgeloc Surge Protection Devices · About 47,250 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Authorized Schneider Electric distributors from January 2013 through August 2020 and included in factory-ordered panelboards for between $400 and $1,200.; Schneider Electric Systems USA, Inc., of Foxboro, Mass.; Schneider Electric USA Inc., of Boston, Mass..
Injuries or incidents reported
The firm has received one report of an arcing incident that caused smoke damage to the wall in a commercial location. No injuries have been reported.
Consumer contact
Schneider Electric at 800-577-7353 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.se.com/us/surgeloc-safetynotice or www.se.com/us/en/, then click on the link “Product Safety Notice: Surgelogic NQ SurgeLoc Surge Protection Device.”
Recall history and context
Schneider Electric appears in 6 CPSC recalls on record. See all Schneider Electric recalls.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Surgeloc Surge Protection Devices (About 47,250 units). This recall involves Schneider Electric Surgeloc Surge Protection Devices.
Why was it recalled?
CPSC lists the reason as: Fire Hazard.
What should I do if I own one?
Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.
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- Schneider Electric Recalls Xantrex GT Series Grid Tie Solar Inverters
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on October 28, 2020. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.