Schneider Electric Recalls Square D Safety Switches Due to Electrical Shock Hazard
Recall at a glance
- Recall number
- 18-140 (CPSC)
- Recall date
- April 17, 2018
- Brand
- Schneider Electric
- Category
- Lighting and electrical
- Products
- Square D brand General Duty 30 & 60A, 120/240-volt, 2-phase and 3-phase NEMA 3R Safety Switches
- Hazard
- Electrical Shock Hazard
- Hazard type
- Electric shock
- Remedy
- Replace
- Units
- About 1,079,000
- Made in
- Mexico
- Last updated by CPSC
- April 17, 2018
What was recalled
This recall involves Square D brand General Duty 30 & 60A, 120/240-volt, 2-phase and 3-phase NEMA 3R safety switches. The switches are a dark gray metal box with a black handle on the side that can be moved to an "ON" or "OFF" position. The "OFF" position is designed to shut off the flow of electricity. The switches may be used in or around commercial buildings, outbuildings, apartments and homes. They measure about 10 inches by 7 inches by 4 inches. Brand name "Square D", the ampere of the safety switch and the 120/240-volt or 240-volt marking is printed on a label on the front of the safety switch. The recalled switches were manufactured between January 1, 2014 through January 18, 2018 and have date codes 1401 through 1803. The date codes are in the YYWW format (example: 1401 = year 2014, week 1). The date code of the product can only be found on the inside of the cover and is not accessible if the product is installed and in-service. Only safety switches with the following catalog numbers printed on a separate label on the side are included in the recall: Catalog Number CD321NRB D211NRB D211NRBCP D221NRB D221NRBCP D221NRBUP D321NRB D321NRBCP D321NRBUP DU221RB DU221RBUP DU222RB DU222RBUP DU321RB DU321RBUP DU321RBCP DU322RB DU322RBCP DU322RBUP
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Square D brand General Duty 30 & 60A, 120/240-volt, 2-phase and 3-phase NEMA 3R Safety Switches · About 1,079,000 units
Photos from the recall notice


Where it was sold
Companies named in the notice: Authorized Schneider Electric distributors, Home Depot, Lowe's, original equipment manufacturers and others stores nationwide and online at Amazon.com, HomeDepot.com, and Lowes.com from January 2014 through January 2018 for between $40 and $500.; Schneider Electric USA Inc., of Andover, Mass..
Consumer contact
Schneider Electric toll-free at 877-672-1953 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.schneider-electric.us/gdss-safetyalert or www.schneider-electric.com and click on “Square D” (found under Quick Links) for more information.
Recall history and context
Schneider Electric appears in 6 CPSC recalls on record. See all Schneider Electric recalls.
Since 2019 CPSC has recorded 112 recalls in the lighting and electrical category, 47 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Square D brand General Duty 30 & 60A, 120/240-volt, 2-phase and 3-phase NEMA 3R Safety Switches (About 1,079,000 units). This recall involves Square D brand General Duty 30 & 60A, 120/240-volt, 2-phase and 3-phase NEMA 3R safety switches.
Why was it recalled?
CPSC lists the reason as: Electrical Shock Hazard.
What should I do if I own one?
Consumers should immediately inspect installed safety switches by moving the handle to the "OFF" position. If the power stays on when the handle is in the "OFF" position, contact Schneider Electric for a free replacement safety switch and free service support to install the replacement switch. If the safety switch is not installed and included in the recall, contact Schneider Electric for a free replacement safety…
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- Schneider Electric Recalls Square D-Brand F and K Frame Circuit Breakers
March 18, 2014 · Schneider Electric · Other consumer productsThis recall involves Square D brand models FA, FH, FI and FY one-, two- and three-pole circuit breakers rated 15 to 100 amps, and model KI two- and three-pole circuit…
- Schneider Electric Recalls APC Surge Protectors
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- Schneider Electric Recalls Xantrex GT Series Grid Tie Solar Inverters
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 17, 2018. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.