Recall Radar

Excel Industries Recalls Zero-Turn Mowers Due to Fire Hazard (Recall Alert)

Recall 19-748 · May 30, 2019 · Excel

What to doConsumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
19-748 (CPSC)
Recall date
May 30, 2019
Brand
Excel
Category
Tools, lawn and garden
Products
Zero turn lawn mowers
Hazard
Fire Hazard (Recall Alert)
Hazard type
Fire and burn
Remedy
Repair
Units
About 5,400
Made in
United States
Last updated by CPSC
May 30, 2019

What was recalled

This recall involves zero-turn mowers sold under the Hustler® FasTrak®, Hustler® FasTrak® SDX, BigDog® Stout, and BigDog® Stout MP brand names. Hustler mowers are yellow, and BigDog mowers are red. The brand names are on a decal located in the front below the seat. Model name and serial numbers can be found on a tag located on the right side of the mower behind the seat. The recalled mowers have serial numbers between 18058001 and 19028225. Model Name Model Number BigDog Stout 937615, 937623, 937631, 937649EX, 937656EX, 937664EX BigDog Stout MP 937680, 937698, 937706 Hustler FasTrak 938704, 938712, 938720, 938738, 938746, 938753, 938761, 938704CE, 938704EX, 938712CE, 938712EX, 938720EX, 938738CE Hustler FasTrak SDX 938779, 938787, 938795, 938779CE, 938779EX, 938787CE, 938787EX, 938795CE, 938795EX, 938845CE

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Zero turn lawn mowers · About 5,400 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Authorized BigDog or Hustler dealers nationwide from June 2018 through March 2019 for between $6,800 and $9,400.; Excel Industries Inc., of Hesston, Kans..

Consumer contact

Excel toll-free at 844-594-2448 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.hustlerturf.com or www.bigdogmowers.com, depending on the brand of your mower, and click on “Product Recall Info” for more information.

Recall history and context

Excel appears in 5 CPSC recalls on record. See all Excel recalls.

Since 2019 CPSC has recorded 83 recalls in the tools, lawn and garden category, 8 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Zero turn lawn mowers (About 5,400 units). This recall involves zero-turn mowers sold under the Hustler® FasTrak®, Hustler® FasTrak® SDX, BigDog® Stout, and BigDog® Stout MP brand names.

Why was it recalled?

CPSC lists the reason as: Fire Hazard (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly.

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  • CPSC, Excel Industries Inc. Announce Recall of Riding Lawn Mowers
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 30, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.